IT Support Specialist

1 week ago

Manhattan KS, United States Summit Staffing Partners Full time

Executive IT Support Specialist
Our client is a PHENOMENAL global alternative investment firm located in Midtown Manhattan. Founded over two decades ago, the firm has continuously expanded its expertise across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.

Their distinctive approach is rooted in deep sectoral knowledge, particularly in areas such as credit solutions, corporate restructurings, and event-driven investment scenarios. Their aim is to unlock value and deliver outstanding returns through astute market insights and decisive action, supported by a comprehensive suite of investment products that tap into their extensive global strategies.

This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.

Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Provide IT support for both business-related and personal travel.
Stay updated on the latest trends and advancements in IT infrastructure.

Bachelor’s degree in Information Technology or a related field.
~4+ years of experience in IT or a related industry.
~ Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
~ Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
~ Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
~ Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
~

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