Solutions Engineer

2 weeks ago

San Francisco CA, United States Searchability NS&D Full time

Solutions Engineer / Pre-Sales Engineer Location: San Francisco, CA (On-site, five days per week) Employment Type: Full-time Experience Level: 5–15 years Industry: AI / Healthcare Technology About the Role A high-growth AI startup in the healthcare technology space is seeking a Solutions Engineer to act as a technical advisor and strategic partner to customers and prospects. This role blends technical depth with strong communication skills, helping clients design and scale AI-driven healthcare solutions. You'll work closely with Sales, Product, and Engineering teams to demonstrate real-world value, optimize solution design, and ensure successful implementations. What You'll Do Act as a trusted technical advisor to customers and prospects throughout the sales and implementation process. Lead complex product demonstrations that highlight real-world scalability and value. Partner with Sales to qualify prospects and support customers building AI-enabled healthcare workflows. Provide detailed feedback to Product, Engineering, and Research teams to guide product evolution. Develop and share educational materials, tools, and best practices for internal and external stakeholders. What We're Looking For 5+ years in a customer-facing technical role, including 2+ years in pre-sales, solutions engineering, or a similar function. Experience working in a high-growth AI or healthcare technology startup. Familiarity with healthcare data formats (FHIR, HL7) or hospital operations. Exposure to Voice AI or VAPI technologies. Strong engineering fundamentals with hands-on experience designing, building, or scaling production systems. Excellent communication and interpersonal skills — able to explain complex technical concepts clearly to non-technical audiences. Proven ability to map business needs to technical solutions and drive stakeholder consensus. Willingness to work on-site at the San Francisco headquarters. Tech Stack / Tools Voice AI • VAPI technologies • FHIR • HL7

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