Rail Logistics Coordinator
22 hours ago
RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Rail Network Coordinator. The Rail Network Coordinator is responsible for proactively monitoring loaded railcars from the point of release at the origin to final placement at destination, as well as the empty return. This role is responsible for ensuring exceptions are identified, escalated and handled, while informing business partners of any variations to planned trips. Key Responsibilities:
Understand railcar operations in order to identify potential issues and navigate customer service issues through to resolution
Utilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholders
Communicate with railroads to troubleshoot issues and delayed railcars (includes phone/email communication and logging issues)
Ensure railcars are travelling along the correct route and going to the correct destination, and on time
Understand bill of lading, way billing, and railroad terminology
Goal-driven and continuous improvement mindset
Communicate and present information to internal and external stakeholders
Qualifications:
Bachelor's degree in logistics, transportation, or a related field preferred
Minimum 2 years of experience in rail operations or logistics coordination
Proficient in technical writing, good communication skills- attention to detail is critical
Strong written and verbal communication skills
Proficient in the use of logistics software, SAP, and Microsoft Office Suite
Strong mechanical aptitude with decision making skills
Ability to multi-task and manage multi-task and manage multiple priorities
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