Bakery Manager

Bakery Manager The Bakery Manager will effectively plan, direct and lead all activities and tasks of the bakery department and the bakery associates to achieve merchandising, sales and customer service goals established for the department. Demonstrate a passion for baking and confections with a creative and skillful attention to detail and willingness to educate bakery associates while offering exceptional customer service. This job requires full knowledge and compliance of health department regulations, weights and measures requirements. Provide leadership, support and guidance to ensure that food quality standards, inventory levels, food safety and sanitation guidelines and customer service expectations are met and maintained. Starting pay: $24.30 per hour High school diploma or equivalent. Successful experience in the bakery operation (i.e. merchandising, ordering, inventorying, and pricing). Ability to display initiative and work with limited supervision. Complete training in the bakery operation. Must be able to read, write, speak, and understand English, with the ability to follow instructions. Ability to work a scheduled based on the business needs of the store location. Provide an open door atmosphere conducive to high associate morale and excellent customer service. Commit to the "Golden Rule" and work with other associates to build a strong bakery team. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly and business-like manner. Resolve customer complaints to the full satisfaction of the customer. Offer product samples, answer product questions, offer assistance in finding or suggesting product selection, and prepare special orders as requested by customers (i.e. special occasion cakes, party platters, etc.). Ensure the department achieves the standards of performance as outlined in the work and merchandising plan. Ensure all new department associates receive proper review and training of job descriptions, goals and objectives. Conduct weekly sales meetings with associates to establish merchandising, sales and profit objectives. Responsible for inventory, security and expense control of the department. Ensure the department is merchandised in accordance with the needs of the community. Order, receive, and unload truck; store, price, date, rotate and stock product and prepare product for display and sale. Keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always makes use of the oldest products first (first in, first out). Ensure all wage and hour policies and regulations are adhered to, and plan work schedules and breaks; achieve payroll consistently by scheduling within budget. Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandiser and buyers (such as gross profit, presentation, etc.). Proof dough products, bake breads, cookies and other bakery products, and cook and prepare bakery products according to company guidelines. Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately. Ensure sales and work area are swept clean, orderly and free from safety hazards; report hazards to management. Exercise proper safety practices when lifting or moving product or using equipment. Clean walls, fans and drains in bakery coolers, display cases and work area. Verify price checks for customers as needed. Ensure department associates adhere to company dress code standard (i.e. name tags, personal hygiene, etc.) Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. Other duties assigned by management. The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Standing and walking on tile or concrete, handling, fingering, feeling, talking, seeing, hearing, and smelling. Safety Risk Factors Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions. Twisting of back and neck, contact with sharp objects, and slippery floor surface. Hazardous equipment (mechanical moving parts). Machines, tools, and equipment utilized: Fryer, bread slicer, ordering equipment, slicer, case cutter, ovens, proofer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, pallet jack, power jack, pressure washer, approved cleaning supplies and equipment. Supermarkets