ServiceNow CPQ Solution Architect @ Onsite

5 days ago

San Jose CA, United States Ender-IT Full time

ServiceNow CPQ Solution Architect Location: Were looking for a ServiceNow CPQ Solution Architect with deep Logik.io experience to design and deliver next-generation quote-to-cash solutions. Youll own the end-to-end architecture for complex product configuration and pricing, leveraging ServiceNow (CPQ / Order Management / CSM) integrated with Logik.io as the advanced configuration engine.

Youll partner with business, product, and engineering teams to translate complex selling motions into scalable, maintainable architectures that improve sales efficiency, margin, and customer experience.

Lead architecture, design, and end-to-end solutioning for ServiceNow CPQ implementations integrated with Logik.io.
Define target architecture, integration patterns, and data flows across ServiceNow, Logik.io, CRM, billing, and ERP.
Design complex configuration, pricing, and rules models (bundles, options, constraints, eligibility, approvals) in Logik.io and ServiceNow CPQ.
Set and enforce best practices for CPQ architecture, performance, security, and governance.

Implementation & Delivery
Lead fit-gap analysis, solution workshops, and technical design sessions with business and IT stakeholders.
Own creation and review of solution design docs, configuration workbooks, integration specs, and test plans.
Guide and support configuration / development teams working on ServiceNow (Flows, data model, UI, workflows) and Logik.Oversee end-to-end testing: unit, SIT, UAT, performance, and production cutover for CPQ releases.

Business Partnership
Translate complex commercial constructs (subscription, usage, tiered, discounts, partner pricing) into technical CPQ and Logik.Act as trusted advisor on quote-to-cash process improvements, roadmap, and platform capabilities.

Define design standards, naming conventions, and configuration guidelines for CPQ and Logik.io.
Create architecture diagrams, knowledge articles, and training to upskill admins, developers, and business users.
8+ years overall experience in enterprise applications / SaaS implementation.
45+ years hands-on experience with CPQ platforms (ServiceNow CPQ, Salesforce CPQ, Oracle CPQ, etc.).
io or similar advanced configuration engines (rules-based or constraint-based configurators).
Strong hands-on experience with ServiceNow in at least one of:
ServiceNow Order Management / Telecom / OM
ServiceNow CSM / ITSM / FSM with quote / order capabilities
Configuration & dependency rules (compatibility, inclusion/exclusion, cardinality)
Strong background with integrations between CPQ and CRM (e.g., Salesforce), billing, ERP, and payment systems (REST APIs, webhooks, middleware, iPaaS, etc.).
Solid skills in data modeling, JSON/REST, scripting, and understanding of how Logik.Proven track record as a Solution Architect or Lead Consultant, driving end-to-end delivery in complex, multi-stakeholder environments.
Prior hands-on implementation with ServiceNow CPQ / Order Management integrated with Logik.io.
Familiarity with RevOps / quote-to-cash ecosystems (Zuora, BillingPlatform, NetSuite, SAP, etc.).
ServiceNow certifications (e.g., io training or certifications.
Experience working in Agile environments (Scrum, Kanban) and using tools like Jira, Confluence, Azure DevOps.

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