Knowledge Management Specialist
2 weeks ago
Job Title: Business Analyst (Knowledge Based Developer) Hybrid Location: Arlington, VA Duration: 06 Months Job Description: The position is responsible for developing and maintaining a structured knowledge base and documentation framework to support self-service and operational efficiency. The candidate must have strong experience in knowledge management platforms, content standardization, and collaboration with cross-functional teams to ensure accurate, accessible, and user-friendly documentation. Responsibilities: Develop, organize, and maintain a structured knowledge base and self-service content repository. Create user manuals, FAQs, standard operating procedures (SOPs), process documentation, and how-to guides. Collaborate with SMEs, engineers, Product managers, and support staff to gather accurate and up-to-date information. Establish content standards, templates, taxonomy, and style guides for consistency across all documentation. Conduct content audits and gap analyses to improve accuracy and completeness. Manage version control and documentation lifecycle across updates and releases. Work within knowledge management platforms (e.g., Confluence, SharePoint, Zendesk, ServiceNow, Salesforce Knowledge, or others). Ensure knowledge base content is easily searchable, discoverable, and accessible to the intended audience. Incorporate feedback from users and continuously improve documentation based on usage and analytics. Qualifications: 5+ years of experience as a Technical Writer, Knowledge Manager, or similar role. Proven experience building or revamping knowledge base systems from the ground up. Strong written and verbal communication skills with a focus on clarity and usability. Proficient with knowledge management and documentation tools (e.g., SharePoint, ServiceNow, Zendesk Guide, or similar). Ability to translate technical concepts into simple, actionable content. Familiarity with content organization strategies like topic-based authoring, metadata tagging, and content hierarchies. Experience working with technical teams in IT, product, or software development environments. General Experience: Experience conducting business analysis and research. Ability to make complex analyses of data and information and make recommendations. Comfortable engaging with stakeholders across all levels to gather feedback and requirements and ensure alignment with business needs and priorities. Fluent preparing written materials and facilitating presentations and formal briefings. Exceptional communications skills. Minimum Qualifications: 5 years of experience conducting business analysis. Bachelors Degree from an accredited college or university in business, or Statistics.
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Senior Knowledge Management Specialist
1 week ago
Arlington, Virginia, United States Knowesis Full timePosition: Senior Knowledge Management Specialist Location: Alexandria, VA Work Environment: Hybrid Clearance Required: Secret Status: Contingent Upon Contract AwardKnowesis is seeking a highly skilled Senior Knowledge Management Specialist to lead and mature the practice of Knowledge Management (KM) across the DoD OIG OCIO. This role is critical to ensuring...
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Knowledge Management Specialist
2 weeks ago
Arlington, VA, United States Systems Planning and Analysis, Inc Full timeOverviewSystems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...
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Knowledge Management Specialist
2 weeks ago
Arlington, VA, United States Systems Planning and Analysis, Inc Full timeOverviewSystems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...
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Knowledge Management Specialist
1 week ago
Arlington, United States Systems Planning and Analysis Full timeOverview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...
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Knowledge Management Specialist
1 day ago
Arlington, VA, United States Saliense Consulting LLC Full timeWho is Saliense? Saliense is a growing Management and Technology Consulting Solutions provider based out of Mclean, VA. We work to solve our client's toughest challenges within the Defense, Civilian, Financial, and Healthcare industries. Our diverse employees support vital missions for government and commercial customers. For more information, visit...
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Knowledge Management Specialist
2 weeks ago
Arlington, United States Serigor Inc Full timeJob Title: Business Analyst (Knowledge Based Developer) – Hybrid Location: Arlington, VA Duration: 06 Months Job Description: The position is responsible for developing and maintaining a structured knowledge base and documentation framework to support self-service and operational efficiency. The candidate must have strong experience in knowledge management...
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Knowledge Management Specialist
2 weeks ago
Arlington, United States Serigor Inc Full timeJob Title: Business Analyst (Knowledge Based Developer) – Hybrid Location: Arlington, VA Duration: 06 Months Job Description: The position is responsible for developing and maintaining a structured knowledge base and documentation framework to support self-service and operational efficiency. The candidate must have strong experience in knowledge management...
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Arlington, United States SAIC Full timeDescription SAIC is looking for a skilled Senior Automation & Knowledge Management Specialist to support the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)) by optimizing business processes and implementing knowledge management solutions. The ideal candidate will be responsible for developing, configuring, and maintaining IT...
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Arlington, United States SPA Full timeOverview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...
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Arlington, United States Arlo Solutions Full timeArlo is in search of a forward leaning Knowledge Management Specialist for the Chief Data and Artificial Intelligence Office for the Office of the Secretary of Defense. We are seeking a highly skilled Knowledge Management Specialist with expertise in SharePoint, Microsoft Teams, Power BI, Monday.com and Advana to drive the development and implementation of...
