Automotive Service Advisor

Christian Brothers Automotive Benefits: Compensation: Up to $100K + first year ($60K base to start + Bonus Potential of $30K+ per year)Base salary increases based upon meritClosed Every Weekend To Spend Time With Family & FriendsPaid Vacation & Paid HolidaysHealthcare Benefits AvailableMatching Retirement PlansLocally Owned & OperatedEmployee DiscountOn-Going Training & Career AdvancementChaplain Care Support AvailableEmployee Point Store Access - Redeem Your Training Points For Awesome Swag & RewardsContinuous Training Available Through The CBA Flywheel Learning System *No phone calls please - all qualified candidates will be contacted by the Hiring Team via the details listed on their application. Job Title: Automotive Service Advisor / Writer Location: 1760 Hwy 46 West New Braunfels, TX 78132 Job Overview: Be a part of the team at a top level Christian Brothers Automotive Shop. We are an extremely busy shop, top 2.5% out of 320+ CBA shops. We are looking for talent to help us serve our guests in the best way possible. As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility. Greet every guest that enters our facility with hospitality and respectPresent the best solution to properly repair our guest’s vehicle in a way that is easy for them to understandManage the store’s workflow in an effective and efficient mannerConsistently and effectively sell our services without jeopardizing honesty and integrityMaintain a positive attitude and team atmosphere at all timesCommunicate on the phone in a clear professional mannerBuild long-term relationships between the store, yourself, and the guestDirects, coordinates, and participates in performing guest service activitiesShuttle guests as neededEnsure that all repairs are performed to proper specificationsWork together as a team and assist other employees as neededOther duties as assigned Qualifications: Current driver’s licensesDriving record acceptable to our current insurance carrierProficiency in Windows based computer software and automotive store applicationsExperience in Automotive Guest Service and Service sales preferredAssociates degree preferredExcellent typing skillsWell spokenExcellent writing and communication skillsOnly "A" players need apply Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pmBeing on your feet the majority of the workday (standing, walking, coordinating parts, etc.)Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. *Christian Brothers Automotive locations are franchise owned, and the franchisee is responsible for all hiring and employee benefit decisions. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Keywords: Automotive Service Advisor, Location: New Braunfels, TX - 78135