Partner Success Lead

2 weeks ago


San Francisco CA, United States Virco Talent Full time

Location: San Francisco CA Seniority: 4 to 7 years of experience Salary: 120K to 200K Competitive equity Visa sponsorship available for the right candidate Employment Type: Full-time About the Role We're building the foundation for the next generation of recruiting firms powering top recruiters as they place talent into highgrowth startups. As Partner Success Lead you'll establish how we support and scale our recruiter ecosystem. This is a playercoach role: you'll begin as an individual contributor directly managing key recruiter accounts while creating the playbooks, processes, and systems that will form the foundation of Partner Success. As the team grows you'll have the opportunity to hire lead and shape the function into a critical pillar of our operations. This is an ideal role for someone whos led small teams and wants to own a function from the ground up in a fastgrowing Series A toB environment. What Youll Do Own relationships with highvalue recruiters and agencies, ensuring theyre onboarded, productive, and growing on the platform. Build and refine playbooks, processes, and metrics for how Partner Success operates. Identify recurring recruiter pain points and design scalable, repeatable solutions. Act as the link between recruiters and internal Operations and Product teams, surfacing actionable insights. Lay the foundation for a future team by defining roles, hiring, and mentoring Partner Success Managers. What Were Looking For Experience and Background 4 to 7 years in customer success account management, operations, or consulting at a fastgrowing startup or highperformance organization. Customerfacing experience owning partner or client relationships endtoend (e.g. SMB SaaS CSM, FinTech customer success, or marketplace account management). Proven experience building customer success functions or scalable clientfacing processes. Management experience led direct reports even if in small teams. Experience in startups (SeriesA to preIPO) or elite organizations with a culture of operational excellence. Strong academic background (top university, high GPA) or equivalent professional achievement. Soft Skills and Mindset Servicemindful: makes partners feel heard, supported, and confident. Processdriven: builds structured workflows from unstructured interactions. Exceptionally responsive: thrives on highvolume, fastturn problem solving. Sharp and empathetic: adapts communication for different recruiter needs while staying supportive. High energy: leaves every partner conversation feeling motivated and empowered. Bonus Points Experience supporting SMB or entrepreneurialstyle customers. History of taking ownership over accounts, processes, or atrisk clients. Why Youll Love This Role 0 to 1 ownership: Build Partner Success from scratch to scale. Playercoach opportunity: Manage accounts while shaping the foundation of a new function. Impact: Directly influence how top recruiters grow and succeed. Leadership path: As the function scales, grow into a leadership role. #J-18808-Ljbffr



  • San Francisco, United States Virco Talent Full time

    Location: San Francisco CA Seniority: 4 to 7 years of experience Salary: 120K to 200K Competitive equity Visa sponsorship available for the right candidate Employment Type: Full-time About the Role We're building the foundation for the next generation of recruiting firms powering top recruiters as they place talent into high‑growth startups. As Partner...


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    Job Description:Location: San Francisco, CA Seniority: 4 to 7 years of experience Compensation: Salary: 120K to 200K Competitive equity Visa sponsorship available for the right candidate Employment Type: Full-time About the Role We're building the foundation for the next generation of recruiting firms, powering top recruiters as they place talent into...


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