Sr. Associate, Client Management/Program Support

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
Together, we thrive as we shape the future of health for patients, our communities, and our people. At Biologics by McKesson, our mission is to simplify access to medication and deliver personalized care that helps patients achieve thebest-possibleoutcomes - one patient, one partner, one therapy attime.
TheClientRelationshipgroup(Strategic Account Management)is a critical part of the Biologics team focusing on larger scale client relationships that encompass almostall ofBiologics' business units.The core purpose of this team is to mitigate potential service errors and reduce the business risk of complex accounts through greater management oversight.
Associate, ClientManagementis responsible formanagingprojects focused on the implementation and/or ongoing management ofprogramsourced to Biologics by McKesson by a pharmaceutical company client.
Associate, Client Managementserves as aclientcontact in supporting the ongoing maintenance of an account andis responsible forproviding solutions that proactively meet client program requirements.
Associate, Client Management willsupportthe relationship between theclient-manufacturer and Biologics by McKesson andcontribute tocross-functional teams across business units.
Customer Relationship Management
Providescustomerwith proactive consultative services on process improvement, revenue generating & costsaving opportunities.
Project Management
Providespatient updates on pending and active refill patients intimelymanner toclient and field contacts
Responsible foridentifyingproject priorities with customers and communicating priorities to internaloperations andBIteam.
Account Management
Support Account/Program Manager with documentation of all client engagement
Serves as the first point of contact for day-to-day program issuesfrom client reimbursement field team.
Understands, evaluates, and interprets data in order to accurately summarizemeaningof information to thecustomer.
4-year degree in related field or equivalent experience
2+years experiencein project management.
~2+ years business experience in Healthcare, Pharmaceutical, Account/Client Management, Finance, Distribution
~ Collaborative, customer focused, and able to create visible value to client and within the organization
~ Proven ability to handle multiple projects toward effective solutions and according to budget and timelines
~ Advanced project management and organization skills
~ Detailed understanding and experience with process documentation and improvement
~ Analytical ability to take an opportunity, notice trends,researchand suggest solutions to the customer.
~ Experience with Microsoft Office Suite, including Visio and Project
~ Advanced skills in Microsoft Excel, and PowerPoint
~ Professional office environment
~10% travel may berequired

This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.