Required Business Analyst

2 weeks ago

Charlotte NC, United States TECHEAD Full time

Business Analyst
1 Year Contract
Daily technical and functional support of meter reading and field service applications.
Conduct usage and system problem analysis and resolution at local and remote locations.
Develop and document the problem resolution with internal and external technical resources.
Interface with end users on existing business processes
Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications.

Tactics and practices of business analysis
Principles of robust software testing approaches
Analysis and troubleshooting of an integrated software application
Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis
Writing and executing structured test plans
Working in an AGILE environment
Customer service (MUST possess technical skills to guide less technical users)
Interpreting functional and technical requirements for both real-time and batch application interfaces

Devise procedures to solve moderately complex information systems problems
Must be able to work multiple days in-office
Daily technical and functional support of meter reading and field service applications.
Conduct usage and system problem analysis and resolution at local and remote locations.
Develop and document the problem resolution with internal and external technical resources.
Interface with end users on existing business processes
Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications.

Tactics and practices of business analysis
Principles of robust software testing approaches
Analysis and troubleshooting of an integrated software application
Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis
Writing and executing structured test plans
Working in an AGILE environment
Customer service (MUST possess technical skills to guide less technical users)
Interpreting functional and technical requirements for both real-time and batch application interfaces

Devise procedures to solve moderately complex information systems problems
Must be able to work multiple days in-office
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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