Retail Banker I

3 weeks ago

Sioux City IA, United States Availa Bank Full time

Availa Bank
Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. UNIVERSAL BANKER I (BANK TELLER) POSITION SUMMARY
This position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts.

Full-time role
~Monday through Friday
~ UNIVERSAL BANKER I (BANK TELLER) ESSENTIAL DUTIES AND ACCOUNTABILITIES
# Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions.
# Build relationships with customers by identifying needs and offering solutions.
# Provide accurate information to customers based on product and service knowledge and understanding of the banking industry.
# Frequently communicate with customers and employees in person or by phone and exchange accurate information in these situations.
# Sell, open, and maintain banking products and services to new and existing customers. Cross sell bank products as part of the regular transaction process.
# Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs and safe deposit boxes).
# follow check cashing procedures; process wire transfers, perform online and mobile banking maintenance; Handle financial transactions efficiently and effectively with all customers (including, but not limited to deposits, withdrawals, advances, loan payments and merchant transactions).
# Maintain a balanced cash drawer.
# Meet or exceed all established branch goals and contribute to branch deposit growth.

UNIVERSAL BANKER I (BANK TELLER) ROLE QUALIFICATIONS:
High school diploma or equivalent required

Accounting or banking experience encouraged

Demonstrated proficiency in typing with speed and accuracy; add, subtract, multiply and divide in all units of measure
Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees
Understands computer and other equipment capabilities and limitations
Maintain a complete understanding of regulatory and compliance policies and procedures
Be able to work flexible hours and shifts

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