Business System Analyst

2 weeks ago


Monrovia CA, United States CDW Full time

We are seeking a Business Systems Analyst to support enhancements and issue resolution for the recently launched Product Portal. This role requires someone who can hit the ground running, identify gaps, and improve workflows without extensive oversight. Key Responsibilities: Analyze business processes and identify missed steps or inefficiencies. Translate business needs into user stories, use cases, and process flows. Perform impact analysis across systems and industries to ensure holistic solutions. Troubleshoot issues in the service queue and assist with enhancements. Collaborate with Product Management to refine portal functionality. Requirements: Strong analytical skills and ability to ask the right questions. Background in Business Analysis with exposure to Product Management or SDLC Experience with Jira and familiarity with Agile workflows. Ability to create clear documentation and communicate effectively. Presentable and professional demeanor for stakeholder interactions. Must have excellent communication skills, working with business users and upper-management



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