Social Media Content Moderator

3 weeks ago

Ft Pierce, Florida, United States Teleperformance USA Full time
Category : Customer Service/Support

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit

This position will be based on-site at our Port Saint Lucie, Florida location.

Your Responsibilities

Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.

If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you

  • Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always implement correct policies
  • Comply with the performance indicators or parameters defined by the specific client's operation
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
  • Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
  • Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information
  • Participate in continuous training programs established by the company for optimal development in the role
  • Comply with all the orders, instructions, procedures related and complementary to the role
  • Able to moderate traumatic, sensitive and potentially offensive content
  • Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
  • Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards

Were looking for fearless people people who are inspired to deliver only the best in all that we do.

  • Experience navigating internet websites including social media, commercial websites, etc.
  • Strong spelling, grammar, and reading skills
  • Strong emotional intelligence and resilience
  • Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material
  • Attention to detail
  • Ability to be flexible in order to meet changing business needs (days off/hours)
  • Logical problem-solving skills
  • Availability to work various shifts
  • Experienced with Windows operating systems
  • Strong computer skills with ability to use multiple windows and/or programs at the same time
  • Ability to type 25 wpm
  • Over 18 years of age
  • High School Graduate or GED or higher (proof required to be provided)
  • Predictable and reliable attendance

What We Prefer

  • Experience in reviewing/monitoring social media
  • Consistent work history
  • Proven oral & written communication skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Teleperformance USA

  • Digital Content Moderator

    5 days ago

    Ft. Pierce, Florida, United States Teleperformance USA Full time

    About UsWe're a team of passionate people who make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do.

  • News Director

    4 weeks ago

    Ft. Pierce, Florida, United States Indian River State College Full time

    Job Description Working at IRSC has its perks In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, IRSC offers a benefits package: *Wellness Wonders: Dive into a world of well-being with perks that nourish your body and soul. Health benefits that prioritize your fitness, mental health, and overall...

  • Social Media Quality Control Specialist

    5 days ago

    Ft. Pierce, Florida, United States Teleperformance USA Full time

    Our MissionWe believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.

  • Teacher - Math

    4 hours ago

    Ft. Pierce, Florida, United States Pace Center for Girls Full time

    Starting Salary $57,000 with a $2,000 Sign-on Bonus Summary At Pace we transform girls' lives through academic and counseling programs based on a gender-responsive, strength-based and trauma informed framework. Team members create a safe place for girls to learn, grow, and heal. The teacher role is for educators who have a commitment and passion for...

  • Marketing Director

    3 weeks ago

    Ft. Pierce, Florida, United States Scion Staffing Full time

    Scion Nonprofit Staffing has been engaged to conduct a search for a Remote Marketing Director for our client, an incredible museum dedicated to preserving the incredible history of an elite unit within the US military. This is an exciting, remote, direct-hire opportunity. There will be approximately 4 weeks of annual travel requirements for this position ...

  • Office / Marketing Assistant

    1 day ago

    Ft. Pierce, Florida, United States Guy's Quality Meats Full time

    Office AssistantFort Pierce, Florida Apply Full Time Or Part-time position.Monday - Saturday  Benefits Offered:Paid Vacation.Dental & Vision Benefits.Profit Sharing Program.Bonuses Offered.Advancement opportunities.Performance-based incentives.Holiday time off.Employee Discounts. Qualifications:Basic computer skills, computer operating systems, and...

  • Industrial Maintenance Technician

    1 week ago

    Ft. Pierce, Florida, United States IPEX Group of Companies Full time

    Job purpose:Mechanical Technicians are responsible for the inspection, maintenance, troubleshooting, repair and overhaul of mechanical systems used in the production at Silver-Line Plastics.Key Responsibilities:Safety First Must maintain a safe and clean work environment through training, adherence to policies and housekeepingCheck equipment and operating...

  • Teacher - Spirited Girls

    7 days ago

    Ft. Pierce, Florida, United States Pace Center for Girls Full time

    Starting Salary $57,000 Summary At Pace we transform girls' lives through academic and counseling programs based on a gender-responsive, strength-based and trauma informed framework. Team members create a safe place for girls to learn, grow, and heal. The teacher role is for educators who have a commitment and passion for educating girls. Our...

  • Medical Office Coo

    6 hours ago

    Ft. Pierce, Florida, United States Jobleads-US Full time

    Chief Executive Officer Type of Job: Full-time Location: Hybrid Remote (SELF headquarters is in Fort Pierce, Florida; relocation stipend available) SELF is a national award-winning non-profit Community Development Financial Institution (CDFI) with a mission to rebuild and empower underserved communities by providing access to affordable and equitable...

  • Delivery Driver

    2 weeks ago

    Ft. Pierce, Florida, United States Curaleaf Full time

    At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands-including Curaleaf, Select, and Grassroots-offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that...

  • Logistics Supervisor

    2 weeks ago

    Ft. Pierce, Florida, United States Curaleaf Full time

    At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands-including Curaleaf, Select, and Grassroots-offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that...

  • Delivery Driver

    4 weeks ago

    Ft. Pierce, Florida, United States Curaleaf Full time

    At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands-including Curaleaf, Select, and Grassroots-offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that...

  • Industrial Maintenance Technician- 12 hour days

    1 day ago

    Ft. Pierce, Florida, United States IPEX Group of Companies Full time

    Job purpose:Mechanical Technicians are responsible for the inspection, maintenance, troubleshooting, repair and overhaul of mechanical systems used in the production at Silver-Line Plastics.Key Responsibilities:Safety First Must maintain a safe and clean work environment through training, adherence to policies and housekeepingCheck equipment and operating...

  • Delivery Driver

    2 weeks ago

    Ft. Pierce, Florida, United States Curaleaf Full time

    At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands-including Curaleaf, Select, and Grassroots-offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that...

  • Customer Service Representative

    1 week ago

    Ft. Pierce, Florida, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Chief Strategy

    4 weeks ago

    Ft. Pierce, Florida, United States Solar and Energy Loan Fund of St. Lucie County Full time

    Position: Chief Strategy & Operating Officer (CSOO) Reports to: Chief Executive Officer Type of Job: Full-time Location: Hybrid Remote (SELF headquarters is in Fort Pierce, Florida; relocation stipend available) About SELF SELF is a national award-winning non-profit Community Development Financial Institution (CDFI) with a mission to rebuild and empower...

  • Chief Strategy

    4 days ago

    Ft. Pierce, Florida, United States Solar Energy Loan Fund Full time

    Position: Chief Strategy & Operating Officer (CSOO)Reports to: Chief Executive OfficerType of Job: Full-timeLocation: Hybrid Remote (SELF headquarters is in Fort Pierce, Florida; relocation stipend available)About SELFSELF is a national award-winning non-profit Community Development Financial Institution (CDFI) with a mission to rebuild and empower...

  • Customer Service Representative

    3 weeks ago

    Ft. Pierce, Florida, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages,...

  • juvenile probation officer

    2 weeks ago

    Ft. Pierce, Florida, United States My Florida Corp Defunct Full time

    JUVENILE PROBATION OFFICER - 80002558Date: Mar 14, 2025The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .Requisition No: 840024Agency: Juvenile JusticeWorking Title: JUVENILE PROBATION OFFICER -...

  • New Home Sales Consultant

    7 days ago

    Ft. Pierce, Florida, United States New Home Star Full time

    Want a challenging, inclusive work culture that emphasizes personal development and recognition? Are you a motivated, goal-oriented professional looking to take an exciting and rewarding step towards greatness in your career? New Home Star may be the place for youOur company is looking for a New Home Sales Associate with intermediate experience in sales,...