Project Manager

At GPA Global, our culture is built on collaboration, integrity, and a relentless drive for growth. We empower our Project Managers to be the go-to contacts for our clients—trusted partners who deliver sustainable solutions and help drive the organization’s success. Every team member is expected to foster a positive, inclusive environment, champion innovation, and work together to achieve shared goals. Ultimately, those in this role play a critical part in delivering growth, building lasting client relationships, and ensuring our solutions are both impactful and sustainable.

Location:
Chatsworth, California. Our Values Pioneering: We boldly showcase creativity and innovation, setting ourselves apart as industry trailblazers. Responsible: We are committed to sustainability, ethical practices, and delivering on our promises to clients and partners. Agile: We pride ourselves on our speed, responsiveness, and adaptability, always putting the client first with a boutique, attentive approach. The Project Manager is responsible for overseeing strategic packaging initiatives, managing client relationships, and driving profitable decision-making through sourcing expertise. This role requires collaboration across internal teams and external partners to deliver innovative solutions that exceed client expectations.

Key Responsibilities
Maintain and grow relationships with clients to ensure long-term partnership and satisfaction. Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded. Execute profitable decisions leveraging knowledge of sourcing capabilities and market conditions. Build strong relationships with key stakeholders and cross-functional teams (design, engineering, business development, marketing) to define and refine strategies. Identify and implement value propositions for priority customers using GPA Global’s corporate capabilities and resources. Continuously evaluate market conditions, competitive environment, and innovation opportunities to drive GPA advantage. Report client pain points and barriers to success to leadership for strategic resolution. Champion a culture of collaboration, accountability, and continuous improvement within the team. Demonstrate a strong appetite for leveraging new tools and technologies to improve workflow efficiency and client outcomes. Investigate and pilot the integration of AI and automation into daily processes, seeking opportunities to streamline operations, enhance decision-making, and deliver greater value to clients. Qualifications & Skills Minimum 10+ years experience in the brand packaging industry managing large enterprise accounts. Proven success in establishing turn-key international supply chain programs. Demonstrated ability to develop, communicate, and execute strategic programs. Ability to thrive in a fast-paced environment. Strong collaboration and relationship-building skills across all management levels. Excellent organizational, multitasking, and communication skills. Proficiency in Microsoft Office Suite, Airtable, and CRM systems. Ability to manage logistics and coordinate multiple projects simultaneously. Proclivity for adopting and mastering new tools, with a demonstrated appetite for technology-driven solutions. Curiosity and initiative to investigate how AI can be integrated into day-to-day workflows, including piloting new applications and sharing best practices with the team. Key Performance Indicators (KPIs) Manage $5MM–$7MM in annual billing across various accounts. Support the delivery of 10% year-over-year organic growth by helping solve client pain points. Identify cross-selling opportunities and new product needs. Track and re-engage GPA advocates as they move within various clients in the industry, with a goal of zero lost advocates. #J-18808-Ljbffr GPA Global | Packaging & Gifting