Information Technology Service Management Specialist
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Key Responsibilities
Monitor and manage production job schedules using CA Workload Automation DE (dSeries) or equivalent enterprise scheduling tools. Execute, monitor, and troubleshoot batch jobs running on z/OS mainframe, UNIX, and PeopleSoft servers. Identify job failures, perform initial root-cause analysis, and escalate critical incidents to appropriate support teams. Establish and maintain job dependencies, scheduling workflows, and batch processing cycles. Troubleshoot JCL errors and resolve scheduling-related issues. Perform software migrations and deployments to production and testing environments as required. Execute and troubleshoot test job flows to ensure successful processing. Maintain detailed documentation of production incidents, job failures, and corrective actions. Monitor file transfers using FTPS, Connect, and related utilities. Coordinate with technical teams to ensure timely resolution of production issues. Follow established SDLC procedures, change management processes, and production control standards. Provide operational updates and communicate critical issues to the Night Shift Supervisor. Required Skills & Qualifications ~5+ years of experience in Production Control, batch scheduling, or IT operations. ~3–5 years of experience with Windows-based enterprise scheduling systems. ~5 years of experience identifying, escalating, and documenting critical job failures and scheduling issues. ~5 years of hands-on experience executing and troubleshooting schedulers, batch processes, and cycle flows. ~ Strong knowledge of CA Workload Automation DE (dSeries) or similar enterprise scheduling platforms. ~ Experience working with z/OS mainframe environments, JCL, and TSO/ISPF . ~ Experience troubleshooting JCL errors and working with Generation Data Groups (GDGs). ~ Familiarity with mainframe utilities such as File-AID and IDCAMS . ~ Understanding of job dependencies, batch processing, and production scheduling. ~ Experience supporting UNIX environments. ~ Knowledge of file transfer protocols, including FTPS and Connect. ~ Strong incident management, troubleshooting, documentation, and escalation skills. ~ Excellent written and verbal communication skills.
-
Jersey City, NJ, Hudson County, NJ; New Jersey, United States LanceSoft, Inc. Full-timeTitle: IT Service Management Specialist Duration : Direct Hire Location : New York, NY 10001 Position: Onsite Work Hours: This position is a 3-day work week, consecutive days,7:30a.m. until 8:00 p.m. and includes weekends and holidays. The days worked rotate on a predetermined schedule.(4 weeks Mon thru Wed then 4 weeks
-
Information Technology Manager
2 days ago
Jersey City, NJ, United States Marmon Fastener Company Full-timeJob Title: IT Manager Reports To: VP, Finance Location: Remote -Columbus/Cleveland, OH with frequent travel to facility in Ashland, OH and other MFC locations Position Summary We are seeking an experienced and hands-on IT Manager to oversee the organization’s technology infrastructure, systems, cybersecurity, and end-user support. This role will lead a...
-
Information Technology Audit Manager
1 day ago
New York City, New York, United States Smith Arnold Partners Full-timeAre you looking for a high-visibility role offering the opportunity to help shape the future of the IT Audit function, work closely with senior leadership, and drive the adoption of AI-enabled audit capabilities? A highly successful New York financial institution is seeking a Technology Audit leadership professional with strong communication skills and a...
-
Senior Manager of Information Technology
3 days ago
Bergen County, NJ, New Jersey, United States Company Full-timeSummary A rapidly growing, mid-sized financial services organization located in Bergen County, NJ is seeking an experienced Senior Manager of Information Technology to lead and oversee all aspects of the company's technology environment. This is a stand-alone IT leadership role responsible for the strategy, security, reliability, and
-
Information Technology
5 days ago
Totowa, NJ, Passaic County, NJ; New Jersey, United States Corbion Full-timeAt Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet. Join our North American IT Infrastructure team as an IT Technical Support Specialist at our Totowa, New Jersey facility. In this full-time, onsite role, you will support daily IT operations across warehouse, distribution, and
-
Information Technology Support Specialist
6 days ago
Jersey City, NJ, Hudson County, NJ; New Jersey, United States The Phoenix Group Full-timeKey Responsibilities Provide proactive, customer-focused technical support for desktops, laptops, printers, mobile devices, telephony systems, and software applications, with expertise in Windows OS, Microsoft Office 365, Google Workspace, and remote conferencing platforms. Install, configure, image, update, and maintain hardware and software on
-
Jersey City, New Jersey, United States NYU Langone Medical Center Full-timeOverviewIf you are interested in applying for this job, please make sure you meet the following requirements as listed below.In this role you will lead FinOps efforts to optimize cloud spend and align it with business goals. You’ll bridge finance and engineering, guiding a team to deliver cost insights, forecasts, and cost-control strategies. You will...
-
Information Technology Specialist
7 days ago
Jersey City, NJ, United States Permanent Mission of the UAE to the UN - New York Full-timeCompany Description The Permanent Mission of the United Arab Emirates to the United Nations collaborates with UN Member States and agencies to develop and promote policies that foster sustainable development, global prosperity, and peace. Under the leadership of Ambassador Mohamed Abushahab, the Mission actively engages in areas such as women empowerment,...
-
SVP Information Technology Services
6 days ago
Oklahoma City, OK, Oklahoma County, OK; Oklahoma, United States Express Employment International Full-timeJob Details Job Location: Corporate Headquarters - Oklahoma City, OK 73162 The corporate office of Express Employment International is seeking a transformative technology executive to serve as SVP of Information Technology; an enterprise leader who will redefine how technology fuels our growth, sharpens our competitive edge, and elevates
-
Jersey City, New Jersey, United States MIGSO-PCUBED Full-timeWho We AreMIGSO-PCUBED (MP) is a global leader in project, program, and portfolio management consulting. With 3,500+ experts, we drive transformation across industries, including Financial Services. Our consultants empower clients by steering complex projects, optimizing processes, and ensuring security, compliance, and efficiency.As a Corporate
