Collections Specialist

1 week ago

Landover MD, United States CFS Full time

In order to make an application, simply read through the following job description and make sure to attach relevant documents.
• Our client is well-known within the food & beverage industry
• Current employees praise the work-life balance and opportunities for professional development and advancement
Collections Specialist

Collections Specialist will be responsible for Business-to-Business Collections
• Collections Specialist will make outbound collections calls
• Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls.
• Collections Specialist will utilize phone and email for collections, will use accounting system.
• Collections Specialist will be trained on how to take a credit card payment.
• Collections Specialist will utilize SX system. (Training will be provided.)
• Collections Specialist will complete ad hoc task and projects, as requested.
1 - 2+ years of business-to-business (B2B) collections experience required.
o Prior experience collection on some type of distribution is a plus.
• Customer facing experience is a must
• Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet)
• If someone doesn't have prior Teams experience - training will be provided.
Bubbly and customer service oriented
• Confidence to approach a manager or sales rep to get something resolved related to AR/Collections.
• Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it)
• Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity.

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