Front of House

Job Title: Front of House Captain Location: Rock Nashville – Nashville, TN Reports to: General Manager / Front of the House Lead Type: Full-Time (Schedule based on event schedule) Compensation: $23 per hour (adjustable based on experience) Benefits: Health Insurance, Paid time off, Meal stipend The following information provides an overview of the skills, qualities, and qualifications needed for this role. Position Summary Studio 1 Catering is seeking a warm, attentive, and service-driven Front of House Captain to join our family-style catering team. Captains are the heartbeat of the guest experience—responsible for setting the tone of hospitality, ensuring meals are served with excellence, and creating an atmosphere where every guest feels welcomed and cared for. Captains act as the on-floor service leads during events—bridging direction from the Manager on Duty to the front-line service team. They supervise servers, assign stations, and ensure that each phase of service flows on time and according to plan. This role is more than carrying plates—it’s about teamwork, energy, and making every event seamless and memorable. You’ll work closely with the Manager on Duty, servers, chefs, and utility staff to set up, serve, and clean up dining areas while upholding the Studio 1 standard of service: Culture you can taste, Service you can feel. Key Responsibilities Event Setup & Execution Set up dining rooms, buffets, and service areas with attention to detail and presentation. Prepare tables, linens, serviceware, and guest spaces according to event specifications. Review event orders and floor plans before each service to confirm setup accuracy. Welcome guests with warmth and provide attentive, family-style service throughout the meal. Deliver food and beverage in coordination with back of house staff. Maintain a clean, orderly, and safe environment before, during, and after events. Guest Experience Anticipate guest needs and respond promptly with a positive, can-do attitude. Handle special requests, dietary accommodations, and last-minute changes with flexibility. Represent Studio 1’s values by treating every guest like family—with respect, care, and professionalism. Maintain a guest-first presence on the floor and ensure all service flows smoothly. Team Collaboration Work side by side with servers, chefs, and utility staff to execute service. Lead pre-service briefings (“line-ups”) to review menus, timing, and service standards. Communicate clearly and consistently to ensure smooth coordination. Lead serves in the execution of dining room needs. Track timing for meal releases, resets, and guest transitions. Report any guest or operational issues promptly to the Manager on Duty. Event Close & Cleanup Break down dining areas, buffets, and service stations after events. Ensure equipment, serviceware, and linens are properly stored or returned. Leave event spaces cleaner than when you arrived. Complete post-event debrief with Manager on Duty to review service flow and team performance. Qualifications Prior experience as a Captain or Lead Server in catering, events, or hospitality services preferred. Strong communication and interpersonal skills with a people-first mindset. Ability to stay calm and positive in a high-energy, fast-paced environment. Basic understanding of event logistics, buffet management, and food safety standards. Reliable, punctual, and professional in appearance and attitude. Physical ability to lift up to 25 lbs and stand/walk for long periods. Flexible availability, including evenings, weekends, and holidays. Culture & Expectations At Studio 1, culture comes before titles, tasks, or résumés. We are a people-first, family-style catering company serving Nashville’s music and event community. Skills can be sharpened, but heart, attitude, and hospitality cannot—that’s why we hire for culture first. We go the extra mile to create a welcoming environment for our clients and our team. That means jumping through hoops to get it right, staying flexible in the face of change, and treating everyone—from artists to teammates—with respect and warmth. Every Studio 1 team member is expected to embody our values: · Hospitality-minded – even in the kitchen, you’re serving people first. · Team-driven – success comes from pitching in and working together. · Flexible under pressure – events move fast; you adapt with grit and creativity. · Committed to excellence – from prep to serving, details matter. · Positive energy – enthusiasm and hustle set the tone and make the kitchen hum. If you thrive in a fast-paced, high-energy environment, love working with a close-knit team, and take pride in serving meals that make people feel cared for, Studio 1 is the place for you.