Associate Director of Quality Assurance, Analytical and Client Services

The Associate Director of Clinical Quality Assurance plays an integral role in fostering a culture of quality, efficiency, and excellence; ensuring that quality and compliance are integrated into the day-to-day operations and long-term Quality strategy. This position will provide strategic direction and guidance for the Quality Assurance functions to assure end-to-end harmonization of quality processes including risk and GMP core management, and regulatory compliance with worldwide requirements. The position is also responsible for ensuring that Quality operates in compliance within internal quality system procedures, mitigation of identified compliance and quality risks throughout product life cycle from development to commercialization for the products manufactured at Serán BioScience.
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Identifies and eliminates risk to continuously improve customer satisfaction and product reliability
Leads and steers the Clinical Quality Assurance (QA) Department, including hires and mentors QA personnel, provides constructive and timely performance evaluations, and handles discipline of employees in accordance with company policy
Leads implementation and continuous improvement of the company’s quality systems and facility validation
Creates product quality documentation system by writing and updating quality assurance procedures
Supports Analytical Services and Act as QA Liaison for Client Interactions/Projects
Responsible for oversight of site activities, assuring that products are manufactured in compliance with cGMP, FDA, and EU guidelines
Document authorship, review, and approval of SOPs, quality control (QC) records, certificates of analysis, Certificates of Testing, method validations, laboratory Investigations, and equipment qualifications
Supports internal audits, client audits and regulatory inspections
Provides support and oversight of Quality Management Review meetings
Oversight of a broad range of documentation including, but not limited to Analytical User Requirements Specifications (URS), Functional and Design Specifications, Testing Protocols (IQ/OQ/PQ), Change Controls, and Risk Assessments
Maintains product quality by enforcing quality assurance policies and procedures and government requirements
Collaborates with other members of management to develop new product and engineering designs and manufacturing and training methods
Prepares product and process quality reports by collecting, analyzing, and summarizing information and trends
Defines and maintains a strong people management, training, and engagement culture to ensure a high and constantly improving right first-time rate in manufacturing and QC
Manages the QA budget to ensure that resources are allocated appropriately and that all projects are completed on time and within budget
Expert knowledge of GMP guidelines and Quality expectations for preclinical and clinical phase programs
In-depth understanding and application of cGMP principles, concepts, practices, and standards
Experience with regulatory inspections by the FDA and EU authorities
Broad knowledge of FDA and international regulations related to GMPs and Pharmaceuticals
Experience organizing and managing work responsibilities while working independently with minimal oversight
Time and project management skills with the ability to multi-task and meet deadlines
Accepts feedback from a variety of sources and constructively manages conflict
Proficient with Microsoft Office Suite or related software
Bachelor’s degree in a scientific discipline; Requires a minimum of 10 years of GMP and Quality experience in the Pharmaceutical or Biotechnology industry
Requires a minimum of 5 years in a QA management role
Prolonged periods of sitting or standing at a desk and working on a computer
Ability to wear required personal protective equipment (PPE), including safety glasses, hearing protection, hard hat, and safety shoes
Visit to learn more about company culture and the community of Bend, Oregon.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. xrczosw An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.
The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701.