Collection Coordinator Specialist

3 weeks ago

Akron OH, United States Country Pure Foods Full time

Position Summary:
Find out if this opportunity is a good fit by reading all of the information that follows below.
As a Collection Coordinator/Specialist, you will be responsible for securing payments on outstanding debts by contacting debtors, tracking payments, resolving financial discrepancies, and negotiating repayment terms. This role requires a keen eye for detail, strong analytical skills, and the ability to communicate effectively with both internal teams and external customers. You will also play a key role in maintaining accurate records, supporting audits, and identifying opportunities for process improvement.
Key Responsibilities:

Update and distribute monthly aging reports.
Collect on denied deductions and outstanding invoices.
Respond to invoice requests and send account statements.
Create and apply credits or billing adjustments based on the deduction specialist's instructions.
Maintain organized and up-to-date documentation of all collection activities.
Develop, document, and update standard operating procedures for collections.
Support month-end close activities.
Identify and recommend process improvements within the department.
Assist with periodic third-party audits.
Perform ad-hoc tasks and special projects as assigned by management.
Skills and Competencies
High level of accuracy and attention to detail.
Strong verbal and written communication skills.
Analytical mindset with the ability to interpret complex financial data.
Proficiency in Microsoft Excel and financial software systems.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Proactive problem-solving skills and a continuous improvement mindset.
Education & Experience:
Associate's degree or equivalent from a two-year college or technical school, or 4+ years of collections experience.
3-5 years of relevant experience and/or training in collections or accounts receivable.

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