Director of Repossessions

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citron, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
As a Director of Repossession- Lease , you will oversee the entire repossession process for assigned delinquent automobile loans, ensuring efficiency and compliance. You will review and enhance departmental process flows, policies, and procedures, identifying gaps and opportunities for improvement to meet all compliance and legal requirements within State and Federal guidelines. Additionally, you will develop and monitor Key Performance Indicators (KPIs) to track department performance against targets, reporting monthly, quarterly, and annual results to senior management. Conducting due diligence on current and potential repossession vendors will be a key responsibility, ensuring they operate within FIFS contractual guidelines and meet performance targets. You will maintain strong relationships with repossession, transportation, and auction vendors, as well as internal partners, including Settlement, Titling, Customer Support, and Collections. Furthermore, you will establish and nurture relationships with industry peers to stay informed about trends and potential regulatory changes. Join our team to leverage your expertise in managing repossession processes and drive continuous improvement in a dynamic and compliant environment.
Manage the repossession process for all Stellantis Financial Services US vehicles
Develop and/or fine tune processes to increase efficiency and performance results
Manage repossession vendor relationships, including vendor due diligence visits
Manage selection of repossession agents, negotiate fees, and verify insurance and bond coverages
Manage the processing of vehicle reinstatements and/or redemptions
Manage the processing and release of impounded vehicles
Work closely with the Risk Management, Compliance and Digital teams to automate processes
Work closely with and respond to the Compliance Department on CFPB, state and local audit requests
Lead the development of strategies, workflow processes, and process management for Repossession
Establish monthly and annual performance targets for Repossession
Provide weekly, monthly, quarterly, and annual performance tracking versus targets, challenges, and new tests, as well as economic and external impacts on performance for Repossession
Analyze associate and team performance and provide direction to managers in communicating performance and goals
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Minimum of 5 years of experience in asset recovery, collections, or repossession management.
Minimum of 4 years of senior management experience within a financial institution, along with experience managing staff.
A bachelors degree

Experience in developing and monitoring Key Performance Indicators (KPIs) to track performance.
Experience in maintaining relationships with repossession, transportation, and auction vendors, as well as internal partners such as Settlement, Titling, Customer Support, and Collections.
Ability to establish and maintain industry relationships to stay informed about trends and regulatory changes.
Advanced Excel skills
Intermediate MS Office skills (PowerPoint, Word, Outlook).
Strong analytical skills with the ability to interpret data and trends
Generates creative solutions;
Coordinates projects; Completes projects on time
Overtime required required on an as needed basis.
Travel - as required on an as needed basis.
A bachelors degree in business or finance

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.