Director, Client

2 weeks ago


Washington, Washington, D.C., United States Whiteboard Advisors Full time
Whiteboard Advisors is a mission-driven communications, research, and consulting firm that supports organizations working to advance educational equity and economic mobility. Our clients include some of the respected and highest-impact companies, non-profit organizations, and social impact investors working at the intersection of education and workforce policy and practice.
We are looking for an experienced and entrepreneurial education professional to join our team as a Director who will play a critical role in supporting clients in our strategic communications and PR practice focused on the intersection of higher education, lifelong learning, and economic mobility.
In this high-growth role, you'll work side-by-side with senior executives to set strategy, execute effectively, and make an impact on behalf of our clients. Directors provide excellent project management, and intuitive client service, and are comfortable operating across all aspects of strategic communications and PR. Successful candidates will be strong writers, creative thinkers, and savvy students of the news cycle—with an eagerness to build and maintain strong relationships with reporters and influencers. Directors report directly to a senior leader at the firm who will prioritize your growth and seek opportunities to support your professional development and career advancement.
Develop and execute communications strategies co-created with senior executives that result in strong outcomes.
Provide outstanding client service.
Create strong drafts of press releases, op-eds, event proposals, talking points, and other written materials.
Identify strategic partnerships and speaking opportunities that accelerate our clients' impact.
Manage regular client meetings, create agendas and client-facing materials, establish clear next steps, and ensure timely execution on action items.
5-7 years of professional experience in education, including at least 2 years (preferably more) working in a consulting role managing multiple clients.
~ Experience managing projects and engagements; strong project management skills with ability to successfully manage multiple tasks at once.
~ Strong relationship-building and communication skills.
~ Experience managing basic scheduling and administrative tasks.
~ Familiarity with education, workforce development, or social impact strongly preferred.

As client engagement leaders within the organization, Directors typically support a portfolio of 7-10 clients by providing multi-dimensional approaches to understanding, framing, and solving client challenges, and take responsibility for ensuring that client deliverables meet the Whiteboard standard of excellence. Directors typically grow from leading projects to leading teams and practice areas over time. Whiteboard Advisors is a multidisciplinary consulting and communications firm. We design creative strategies to help transformative businesses and organizations achieve their goals. We conduct complex research and generate reports to inform the field. We advocate for policy, and help startups to scale across complex, fragmented markets. We track and report on public policy developments that impact the work of practitioners across the education and workforce ecosystem.
We are a team that cares deeply about and works daily to address issues of equity and access in education and the workforce. We strive to create a workplace that is not only equitable and just but fosters a sense of belonging.
We hope that this post attracts applicants who will join us in not only doing jobs in service of our clients but the often hard and messy work of building a culture and practices that reflect our organization's intent.
We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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