Senior Ad Policy Manager, Advertising Trust Policy

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As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.
As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.
Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring
Deliver clear risk assessments and high-quality written presentations to stakeholders and senior leadership
Create business requirement documents for product teams to ensure policy compliance
Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units
Manage high-risk and high-impact escalations alongside moderation and support teams
Develop deep understanding of ad tech systems, particularly Amazon's infrastructure, to guide policy development
Policy Managers monitor policy effectiveness using various signals and handle escalated policy compliance questions. The role involves building policy recommendations based on multi-vector risk assessment, collaborating with product teams on risk solutions, and partnering with internal and external stakeholders. As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.
7+ years' experience in content moderation, ad tech, product policy, or advertising policy roles
Strong knowledge of current events affecting policy decisions
Proven experience working with PR, Legal, and Public Policy teams in high-pressure environments
Capacity to make complex decisions with limited data
Advanced degree (Master's, JD, or MBA)
Experience managing large-scale policy initiatives
Strong background in metrics and data analysis
Expertise in digital advertising policy, compliance, or legal matters
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site. Employment type Employment type Full-time
Job function Job function Project Management, Management, and Product Management
Industries Software Development
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