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User Experience Designer

3 hours ago

Plano TX, United States Robert Half Full time

We are seeking a talented UX / UI Designer (Product Owner - Marketing Technology) to elevate the end-to-end customer experience across our web platform, mobile applications, kiosks, and in-store digital touchpoints. This role is responsible for translating user needs and business requirements into intuitive, visually compelling, and functional designs that enhance engagement, usability, and brand consistency. You will collaborate closely with product managers, software engineers, and business stakeholders to design and implement user-centered solutions from concept through launch. Key Responsibilities Improve and maintain the company's web, mobile app, kiosk, and in-store digital experiences, ensuring consistency and usability across all platforms. Gather and analyze customer and end-user requirements through interviews, feedback sessions, analytics, and stakeholder collaboration. Design, architect, and implement user flows, wireframes, mockups, and interactive prototypes for new features and enhancements. Conduct usability testing (moderated and unmoderated), analyze results, and iterate designs based on insights and user behavior. Collaborate with cross-functional teams to translate business needs into user-centered design solutions. Work directly with the software engineering team to ensure accurate and efficient implementation of designs. Maintain and contribute to design systems, UI standards, and style guides. Ensure designs meet accessibility, usability, and brand standards. Required Qualifications Bachelor's Degree - (Marketing Tech, IT or related field preferred but not required) Full-Time Experience - At least 3 years of full-time on-the-job experience in the UX / UI Design profession. Proven experience as a UX / UI Designer for web, mobile applications, Kiosk and in-store Proficiency in industry-standard design and prototyping tools, including: Adobe Creative Suite, Figma, Sketch, Adobe XD, InVision Strong understanding of user-centered design principles, interaction design, and visual hierarchy. Hands-on experience conducting usability testing and applying insights to iterate designs. Ability to clearly communicate design concepts to both technical and non-technical stakeholders. Experience working closely with engineering teams in an agile or iterative development environment.