Head of Platform Product Management

This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: WEX is a leading payments and mobility platform helping businesses streamline financial operations. Within our Over-the-Road (OTR) line of business, we are seeking a Director, Product Management OTR Payments & Experience to lead the strategy, modernization, and performance of the platform that powers fleet payments, fraud controls, and digital customer interactions. As a business and platform leader, youll be tasked with protecting WEXs industry-leading position in fleet payments while ensuring our solutions evolve with changing market needs and competitive threats. Youll lead a team that ensures system performance today and positions WEX to outpace disruption and unlock new value for tomorrow.
The OTR Payments & Experience team owns the products and platforms at the core of our OTR business. These include transaction processing, digital account management, fraud prevention, card controls, and key customer-facing workflows. Youll lead a team of product managers and work cross-functionally with engineering, operations, and risk to maintain reliability, improve usability, and modernize our capabilities in a competitive and evolving landscape.
Own the roadmap, strategy, and platform performance for OTR payments and digital experience systems
Lead a team of product managers, creating clarity, accountability, and execution focus
Champion modernization effortsreducing technical debt, improving UX, and introducing scalable infrastructure
Monitor platform health and proactively identify system risks, inefficiencies, or emerging threats
Work closely with engineering, architecture, and operations to align investments and priorities
Explore new ways to extend customer value through enhancements, integrations, or commercial innovation
Act as the senior product voice in balancing short-term system needs with long-term product evolution
Track KPIs for platform performance, stability, and business impactand report to leadership with clarity and context
Anticipate and respond to industry shifts or competitive movements that may challenge WEXs leadership
Platform Steward: You excel at managing complex, highscale systems with a focus on uptime, resilience, and reliability
~ CrossFunctional Influencer: You build strong relationships across tech, risk, ops, and business teams
~ 8+ years of product management experience, including 3+ years in a product leadership or platform management role
~ Experience leading complex product lines that power businesscritical operations
~ Background in fintech, payments, SaaS platforms, or transaction processing environments
~ Strong track record of platform stewardship and experience driving modernization efforts
~ Ability to influence technical and business leaders with data, insight, and judgment
~ Bachelors degree required; MBA or advanced technical/business degree preferred

WEXs OTR platform powers one of the largest payment systems in the trucking industry. As Director, you will be responsible for ensuring that platform not only remains stable and competitivebut evolves in ways that secure our market position and unlock future growth. This is a pivotal role for a product leader who thrives in complexity, leads with clarity, and sees transformation as both a challenge and an opportunity.
The base pay range represents the anticipated low and high end of the pay range for this position. Nonsales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional wellbeing. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more.