Urgent Hiring: Account Manager

3 weeks ago


New Britain CT, United States Ignited Principles, INC. Full time

we operate as a robust firm, focused on improving sales performance and fostering leadership development within the telecommunications arena. We are dedicated to achieving peak performance and fostering a culture of continuous professional growth. As we expand our Newington team to support the Frontier Communications - Retail campaign, we are seeking a motivated and customer-focused Entry Level Account Manager to join our high-performing group. We are looking for someone who can build strong relationships with Frontier Communications customers and contribute to our ongoing success.
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We seek a proactive and results-oriented Entry Level Account Manager, eager to cultivate and manage relationships with Frontier Communications customers. As an Entry Level Account Manager, you will be instrumental in maintaining customer satisfaction and fostering account growth, supporting our dedication to excellence. This position provides a fantastic opportunity to launch your account management career within a growing organization focused on providing exceptional results for Frontier Communications in the Newington area.


Entry Level Account Manager Responsibilities:

Serve as the primary point of contact for assigned Frontier Communications accounts in the Newington area, developing and maintaining strong relationships with key decision-makers.
Proactively engage with Frontier Communications customers to understand their evolving needs and identify opportunities to expand service offerings and increase account revenue.
Collaborate with internal teams, including sales, operations, and technical support, to ensure seamless service delivery and resolve any customer issues or concerns promptly and effectively.
Monitor account performance, track key metrics, and provide regular updates to Frontier Communications clients, identifying areas for improvement and implementing strategies to optimize account growth.
Accurately document all account activities, customer interactions, and sales opportunities in our CRM system, maintaining data integrity and providing valuable insights for future account management strategies.
Stay up-to-date on Frontier Communications’ products, services, and industry trends, enabling you to provide informed recommendations and solutions to your assigned accounts. Identify and pursue opportunities to upsell and cross-sell Frontier Communications services to existing accounts, maximizing revenue potential and strengthening customer relationships.



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