Senior Recruiting Manager

We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. At Gusto, the People team is the foundation of everything we do. Recruiting is core to our ability to grow, innovate, and serve our customers. As a Senior Recruiting Manager, you’ll lead, empower, and develop a team of recruiters while partnering closely with senior business leaders to shape hiring strategy.
This role is more than leadership—it’s an opportunity to influence and evolve how we operate as a recruiting team & driving proactive, creative, and data‑informed strategies that balance high‑volume hiring with targeted, niche searches. You will directly influence how Gusto scales our CX (Customer Success) or GTM (Go‑To‑Market) organizations and create a recruiting model that will fuel our business well into the future. yes, we are hiring TWO roles
The Recruiting team at Gusto (also known as Invite) is a dynamic, forward‑thinking group focused on bringing world‑class talent. We innovate on sourcing, create strong partnerships with the business, and lean into creative approaches that ensure an outstanding candidate experience. We believe in building trusted relationships, driving measurable results, and continuously improving how recruiting supports Gusto’s growth.
Manage and develop a team of recruiters supporting CX or GTM hiring needs, from high‑volume frontline roles to specialized, senior‑level searches.
Strategic Partnering : Act as a trusted advisor to senior leaders, aligning hiring strategies with business goals, customer outcomes, and workforce plans.
Program Building : Design and implement scalable recruiting programs that support long‑term growth while fostering innovation and creativity in pipeline generation.
Data & Insights : Build and leverage data infrastructure to forecast capacity, shape sourcing strategies, and influence executive decision‑making with compelling insights.
Experiment with new sourcing strategies, employer brand approaches, and tools—including AI—to elevate how we attract top talent, improve efficiency, and increase recruiter productivity.
Business Impact : Ensure recruiting strategies directly drive business outcomes and customer impact, enabling Gusto to scale with speed and quality.
10+ years of recruiting experience, including 7+ years leading people in high‑growth, scaling environments (tech or startup preferred).
~ Experience managing a team of 8+ recruiters across levels, with proven success balancing high‑volume hiring and niche, senior talent searches.
~ Deep craft expertise with a track record of building programs, pipelines, and practices that drive scalable and sustainable results with an ability to iterate over time and changes.
~ Curiosity and proven ability to learn and apply AI‑driven tools to improve operational efficiency and recruiting effectiveness; able to use data for capacity modeling, sourcing strategies, and investment planning—plus the storytelling ability to influence senior executives (VP and above).
~ Proven ability to build inclusive, creative, and high‑performing recruiting teams.
~ Executive presence and communication skills, with a business‑forward mindset that connects hiring strategies to business leaders’ goals, customer impact, and revenue growth.
~ Our cash compensation amount for this role is $165,000 to $205,000 in Denver & most major metro locations, and $193,000 to $240,000 for San Francisco & New York. Office Expectations
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger.