BUSINESS OFFICE MANAGER
3 weeks ago
Full-time Description The Business Office Manager at Miller Healthcare is responsible for overseeing the financial and administrative operations of the facility. This role includes managing billing, collections, payroll, and accounts payable/receivable, as well as ensuring compliance with all relevant regulations and policies. In addition, the Business Office Manager is responsible for supervising office staff, managing their schedules, and ensuring the efficient operation of the office. This position plays a critical role in maintaining the financial health of the facility and supports the overall business functions to ensure efficient and effective operations. Demonstrates flexibility with assignments within professional scope/duties/licensure. Essential Duties
- Financial Management: Oversee the day-to-day financial operations, including billing, collections, and management of accounts receivable.
- Coordinates submission of PBJ to CMS and other time-sensitive reporting to HFS or IDPH as required.
- Budgeting and Reporting: Assist in the development of the facility's budget and prepare financial reports, including monthly, quarterly, and annual financial statements.
- Compliance: Ensure compliance with all federal, state, and local regulations, as well as organizational policies, particularly in relation to financial practices and record-keeping.
- Staff Supervision: Supervise and support business office staff, including hiring, training, and conducting performance evaluations. Ensure that office staff adhere to office protocols and procedures.
- Resident Billing: Manage resident billing processes, including admissions paperwork, insurance verification, and resolving billing inquiries from residents and families.
- Prepare patient estimates, pre-pay invoices, and perform time of service collections.
- Assists with Public Aid applications and recertification.
- Audits cash receipts and bank and lockbox deposits.
- Consistently maintains the assigned private pay (self-pay) accounts receivable> 120 days at 15% or less.
- Assists with annual preparation of the Medicare bad debt logs, cost report files, and other financial reports.
- Accounts Receivable: Monitor and manage accounts receivable, including following up on overdue accounts and working with residents or families to resolve billing issues.
- Vendor Management: Maintain relationships with vendors, manage contracts, and ensure timely payments.
- Financial Audits: Prepare for and participate in financial audits, ensuring all necessary documentation is accurate and readily available.
- Adhere to all applicable federal, state, and local regulations, including those related to infection control, safety, abuse, neglect, and resident privacy (HIPAA).
- Regularly complete all assigned training modules and courses within the Learning Management System (LMS) to stay up to date on required skills, policies, and industry standards.
- Assist with general administrative tasks as needed, including answering phones, filing, and managing office supplies.
- Participate in management meetings and contribute to discussions regarding the facility's financial strategies and operations."
- High school graduate or equivalent; Bachelors degree preferred.
- Ability to act as preceptor.
- Excellent guest relation skills, including verbal and written
- PC and Keyboarding Skills
- Ability to work independently
- Billing and Revenue Cycle experience required
- None.
Essential:
* HIGH SCHOOL DIPLOMA Exposure/Sensory Requirements Exposure to: Chemicals: Minimal
Video Display Terminals: Average
Blood and Body Fluids: Minimal risk
TB or Airborne Pathogens: Minimal Risk. Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Needed for presentations/training, telephone communication, facilitate meetings, communication with residents, families, visitors..
Vision: Needed to read memos and literature, computer entry.
Smell: Helpful to note presence of electrical/fire safety.
Hearing: Needed for telephone communication, meetings, alarms and listening to employee concerns, emergency procedures.
Touch: Needed to write, do computer entry, filing. Activity/Lifting Requirements Average Hours per Week: 40+ Shift: Days Percentage of time during the normal workday the employee is required to:
Sit: 60%
Twist: 5%
Stand: 10%
Crawl: 0%
Walk: 5%
Kneel: 5%
Lift: 5%
Drive: 0%
Squat: 5%
Climb: 0%
Bend: 5%
Reach above shoulders: 5% The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Frequently
Up to 20 lbs: Frequently
Up to 35 lbs: Frequently
Up to 50 lbs: Occasionally
Up to 75 lbs: Occasionally
Up to 100 lbs: Occasionally
Over 100 lbs: Occasionally Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Carry equipment to activity areas, Usually 50 or less feet, carried waist high. Examples carrying chairs, boxes, table - waist high, lift resident to a standing position. Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 60-90
Twist: 5
Stand: 10
Crawl: 0
Walk: 10-30
Kneel: 5
Lift: 5
Drive: 0
Squat: 5
Climb: 0
Bend: 5
Reach above shoulders: 5 Repetitive use of hands (Frequency indicated):
Simple grasp up to 10 lbs. Normal weight daily
Pushing & pulling Normal weight daily
Fine Manipulation: Computer entry, phone dialing, writing, using calculator, filing. Repetitive use of foot or feet in operating machine control: None Environmental Factors & Special Hazards Environmental Factors (Time Spent) :
Inside hours: 8
Outside hours : 0 Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere: Special Hazards :
Protective Clothing Required: None Salary Description
$49,192.00 - $59,009.60 Riverside Healthcare
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