Call Center Representative
1 week ago
Exciting Career Opportunity: Call Center Agent Location: Lombard, IL Compensation: $19-$21/hr Job Type: Part-Time, Onsite Industry: Consumer Services / Construction / Customer Service Why Join Us? TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart: High Earning Potential: $19-$21 per hour Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals Professional Growth: Comprehensive training on our "Torq Touch" communication standards Stability: A key role in a rapidly scaling business that values discipline and reliability Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated Your Role: What You'll Be Doing Answer inbound calls within 60 seconds, following high-standard communication protocols Convert leads into qualified appointments for our Design Consultant team using proven scripts Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System Build immediate trust with customers through warm, clear, and confident phone presence Support the team during call spikes to ensure no lead is left behind Minimum Requirements ~1-2+ years of experience in customer service, call center, or inbound/outbound sales ~ Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus ~ Proven ability to follow scripts and workflows consistently without cutting corners ~ Exceptional phone presence - able to sound natural, professional, and warm while multitasking ~ High level of reliability and discipline regarding schedules and shift attendance ~ A coachable mindset with the ability to accept and implement feedback immediately Compensation & Schedule Earnings: $19-$21/hr Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL Our Core Values TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just a phone role—it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence. #CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam
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Call Center Representative
2 weeks ago
Lombard, United States Culligan Full timeCulligan is currently seeking individuals experienced in customer-focused positions to act as Call Center Representative. Center Representatives.The goal of this position is to supply a superior level of service that exceeds the customers’ expectations.Call Center Representative Job Responsibilities:Extensive problem-solving, order processing, and...
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Call Center Representative
1 week ago
Lombard, IL, United States TORQ Coatings Full timeExciting Career Opportunity: Call Center Agent Location: Lombard, IL Compensation: $19-$21/hr Job Type: Part-Time, Onsite Industry: Consumer Services / Construction / Customer Service Why Join Us? TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process,...
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Call Center Representative
1 week ago
Lombard, IL, United States Torq Coatings Full timeExciting Career Opportunity: Call Center Agent Location: Lombard, IL Compensation: $19-$21/hr Job Type: Part-Time, Onsite Industry: Consumer Services / Construction / Customer Service All potential applicants are encouraged to scroll through and read the complete job description before applying. Why Join Us? TORQ Coatings is seeking reliable, coachable Call...
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Call Center Manager
3 weeks ago
Lombard, IL, United States Torq Coatings Full timeExciting Career Opportunity: Call Center Manager / Lead Location: Lombard, IL Compensation: $75K-$90K/yr (On-Track Earnings) Job Type: Full-Time, Onsite Industry: Floor Coatings / Concrete Coatings / Epoxy Why Join Us? TORQ Coatings is a growing coatings company seeking a hands-on Call Center Manager (or Lead) to oversee and optimize our customer service...
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Call Center Manager
3 weeks ago
Lombard, IL, United States Torq Coatings Full timeExciting Career Opportunity: Call Center Manager / Lead Location: Lombard, IL Compensation: $75K-$90K/yr (On-Track Earnings) Job Type: Full-Time, Onsite Industry: Floor Coatings / Concrete Coatings / Epoxy Why Join Us? TORQ Coatings is a growing coatings company seeking a hands-on Call Center Manager (or Lead) to oversee and optimize our customer service...
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Call Center Representative
1 week ago
Lombard, United States TORQ Coatings Full timeExciting Career Opportunity: Call Center AgentLocation: Lombard, ILCompensation: $19-$21/hrJob Type: Part-Time, OnsiteIndustry: Consumer Services / Construction / Customer ServiceWhy Join Us?TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process,...
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Call Center Representative
1 week ago
Lombard, United States TORQ Coatings Full timeExciting Career Opportunity: Call Center AgentLocation: Lombard, ILCompensation: $19-$21/hrJob Type: Part-Time, OnsiteIndustry: Consumer Services / Construction / Customer ServiceWhy Join Us?TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process,...
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Call Center Representative
7 days ago
Lombard, United States TORQ Coatings Full timeExciting Career Opportunity: Call Center AgentLocation: Lombard, ILCompensation: $19-$21/hrJob Type: Part-Time, OnsiteIndustry: Consumer Services / Construction / Customer ServiceWhy Join Us?TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process,...
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Call Center Representative
21 hours ago
Lombard, United States TORQ Coatings Full timeExciting Career Opportunity: Call Center Agent Location: Lombard, IL Compensation: $19-$21/hr Job Type: Part-Time, Onsite Why Join Us? TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world?class...
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Call Center Representative
2 weeks ago
Lombard, United States Leaf Home Solutions, LLC Full timeOur Agents will work on-site in our Inside Sales Center and are responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Customer leads are generated through multip Call Center, Representative, Home, Solutions, Customer Service, Technology, Construction, Sales
