Incident Manager
3 weeks ago
Our client, one of the world's largest suppliers of aerospace and defense products , is actively hiring an Incident Manager to join their team in Annapolis, MD This role will be fully onsite and support the 11 PM - 7:30 AM ET shift. *This is a 1 year W2 contract with benefits offered* As the Tier 2 Incident Manager, you will be responsible for diagnosing failures of systems and networks, performing actions to resolve basic technical queries from their customers and business units. You will work with senior team members to resolve moderately complex issues with critical customer services. Responsibilities: Track incident details and keep information updated in the incident management tool Solve system and network problems/questions Apply technical knowledge to oversee high availability IP networks, messaging systems, and Air-to-Ground data communications equipment Analyze issues and provide customers with guidance to resolve problems Skills: Associates degree 2+ years of experience Network+ Certification Experience with Cisco devices Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
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Director - Incident, Problem, Event Management
3 weeks ago
Annapolis, MD, United States Humana Inc Full timeBecome a part of our caring community and help us put health first The Director, Problem, Incident and Event Management drives technical support teams to recover services during periods of service disruption or outages to key technology platforms/applications. The Director, Problem, Incident and Event Management requires an in-depth understanding of how...
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Head of IT Incident, Problem
3 weeks ago
Annapolis, MD, United States Humana Inc Full timeA leading health care company in Annapolis is seeking a Director of Problem, Incident and Event Management to oversee IT Service Desk operations. If your skills, experience, and qualifications match those in this job overview, do not delay your application. The ideal candidate has 8+ years of technical experience and strong management skills in a...
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Incident Manager
2 weeks ago
Annapolis, MD, United States Donatech Full timePosition would require the candidate to be a W2 employee of Donatech. US Citizenship Required. • Monitors network management system and engages telecom providers to drive restoral efforts. • Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information. • Solves systems and network...
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Incident Manager
3 weeks ago
Annapolis, United States Randstad USA Full timeOverview This role will contribute to the Tier 2 CAS Network Operations Center (NOC). The position is responsible for incident management of customers within the CAS Operational environment. It involves diagnosing failures of systems and networks and performing actions to resolve basic technical queries from CAS customers and Business Units. Location:...
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Incident Manager
3 weeks ago
Annapolis, United States Randstad USA Full timeOverview This role will contribute to the Tier 2 CAS Network Operations Center (NOC). The position is responsible for incident management of customers within the CAS Operational environment. It involves diagnosing failures of systems and networks and performing actions to resolve basic technical queries from CAS customers and Business Units. Location:...
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Head of IT Incident, Problem
2 weeks ago
Annapolis, United States Humana Inc Full timeA leading health care company in Annapolis is seeking a Director of Problem, Incident and Event Management to oversee IT Service Desk operations. The ideal candidate has 8+ years of technical experience and strong management skills in a multi-supplier environment. Responsibilities include ensuring service stability, managing relationships with providers, and...
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Lead, Managed Services – Remote Incident Expert
3 weeks ago
Annapolis, United States Cognizant Full timeA leading IT services firm is seeking a Technical Lead – Managed Services to oversee domain queries and ensure system stability. This position involves collaborating with support and engineering teams, managing incidents, and conducting performance tuning on a Digital Commerce platform. Requires 12+ years of experience with a tech stack including Spring...
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NOC Incident Manager
3 weeks ago
Annapolis, United States Randstad USA Full timeA leading staffing firm is seeking a candidate for a Tier 2 position in the Network Operations Center (NOC) in Annapolis, Maryland. This role involves incident management, monitoring network systems, and engaging with telecom providers. The ideal candidate will have Network+ Certification, experience with TCP/IP protocols, and troubleshooting skills. Strong...
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NOC Incident Manager
3 weeks ago
Annapolis, United States Randstad USA Full timeA leading staffing firm is seeking a candidate for a Tier 2 position in the Network Operations Center (NOC) in Annapolis, Maryland. This role involves incident management, monitoring network systems, and engaging with telecom providers. The ideal candidate will have Network+ Certification, experience with TCP/IP protocols, and troubleshooting skills. Strong...
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Remote CX Incident
2 weeks ago
Annapolis, United States Coinbase Full timeA leading crypto exchange is seeking an Analyst for CX Incident Response in Annapolis, Maryland. This role involves managing day-to-day operations of the customer experience incident response team, triaging customer reported issues, and communicating effectively with stakeholders. Ideal candidates have a background in CRM tools like Salesforce and...
