Sales Support Specialist

4 weeks ago


Washington DC, United States Robert Half Full time

About the Company The Sales Support Specialist plays a critical role in assisting the sales team to achieve revenue goals by providing administrative, operational, and customer support. This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience. About the Role This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience. Responsibilities Sales Operations Support Prepare and process sales orders, quotes, and invoices accurately. Maintain CRM systems with up-to-date client and deal information. Track and report on sales metrics and pipeline status. Customer Interaction Respond to client inquiries promptly and professionally. Assist with resolving order issues, delivery schedules, and product availability. Administrative Tasks Coordinate meetings, presentations, and follow-ups for the sales team. Manage documentation related to contracts, pricing, and compliance. Cross-Functional Collaboration Work closely with marketing, finance, and logistics teams to ensure seamless execution of sales activities. Support onboarding of new clients and ensure smooth handoff to account management. Qualifications Education: Bachelor’s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1–3 years in sales support, customer service, or administrative roles. Required Skills Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite. Detail-oriented with a focus on accuracy and deadlines. Preferred Skills Experience in [industry-specific context, e.g., technology, manufacturing]. Ability to work in a fast-paced environment and adapt to changing priorities. Problem-solving mindset and proactive approach. Pay range and compensation package Competitive salary and performance incentives. Health, dental, and vision insurance. Professional development opportunities. Equal Opportunity Statement We are committed to diversity and inclusivity.



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