Warehouse Branch Manager

Branch Manager

Portland, OR, 97230 (Airport Way area)

Job Type: Full-time; Direct Hire

Base Salary: $70,000 - $80,000/year including a quarterly bonus based on branch performance

Employee Benefits

• 90% of base plan Medical, Dental, Vision
• Group Life Insurance covered by Employer
• 3% Safe Harbor 401(k) plus profit sharing
• 10-11 paid holidays
• Generous time-off policy
• Opportunities for growth and upward mobility

Company Summary

We are a premier wholesale distributor primarily based on the west coast and ship nationwide daily. We are looking for someone that is interested in joining a stable, fast-growing company that has a passion for success and generating growth. Every day we continue to value the same traditions that our company was built on which are high integrity, vast product knowledge, and strong partnerships with our customers and vendors.

Branch Manager Role:

The role of a Warehouse Branch Manager includes planning, leading, and coordinating all Branch operations to ensure excellence in safety and customer service. Responsibilities include supervision of inside sales and administration; oversight of branch financial controls, proper inventory controls, safe efficient warehousing, on-time customer delivery, continuous improvement in customer service, satisfaction, retention, and sales growth; recruiting, hiring, coaching, training, and development of employees for success.

This is an excellent career opportunity for a proven leader with a passion for excellent customer service and the drive to succeed. The ideal candidate will have two or more years of supervisory experience and two or more years of current or prior management experience in retail or wholesale parts distribution. We offer a competitive compensation package that includes a base salary and a quarterly commission based on branch performance, bonus, medical, dental, vision, generous paid vacation, and holiday policy, and an outstanding 401(k) retirement savings plan.

Responsibilities:

• Manage daily operations by performing necessary functions, including: inventory control through scheduled cycle counts, receiving, shipping, customer service, product sales, etc.
• Collaborate cross-functionally with Sales and Purchasing to ensure product availability, reduce excess inventory, and deadstock, and enhance branch sales performance.
• Maintain branch standards by following operational procedures and customer service protocols; resolve operational challenges; identify and implement work process improvements.
• Responsible for branch growth through sales and customer attraction and retention.
• Assist customers by providing information; answering questions; fulfilling merchandise requests; process payments; prepare merchandise for pickup/delivery.
• Maintain a safe and clean retail location. Maintain equipment inspections and attend safety meetings.
• Support and sell products; know product benefits; attend training seminars; engage manufacturer reps to learn and solve product questions.
• Maintain alignment of work operations with corporate operations by documenting and communicating actions, irregularities, and continuing needs.
• Manage branch personnel including, hiring, training, disciplinary, evaluating performance, and providing promotional and termination recommendations to leadership.
• Responsible for ensuring the branch is opened and closed on time and consistently.

Qualifications:

• Bachelors degree preferred and or equivalent experience.
• 2+ years of experience selling in an industrial counter sales environment
• 2+ years of warehouse functions & management
• Fluent computer literacy; MS Suite, ERP systems (Epicor Solar Eclipse), etc.
• Ability to process point-of-sale transactions, quotes, and returns
• Must be able to lift up to 50 lbs.
• Valid State driver's license
• Authorized to work in the US