Medical Director Physician

The Executive Medical Director for the East Region provides clinical leadership and expertise for the UNC Health Capacity Command Center - East Region. This role offers professional guidance to clinicians and operational leadership on matters related to managing interhospital patient flow and hospital capacity while optimizing staff engagement. The position is a 0.25 FTE administrative role and reports to the UNC HCS Executive Medical Director for Capacity Creation & Management, while partnering with the Executive Medical Director for the West Region.
Assists with the oversight and accountability of clinical services for UNC Health Capacity Command Center - East, including ensuring the goals and operating procedures of the department align with the priorities of UNC Health's strategic vision. In partnership with Capacity Command Center Regional Satellite Director, they will:
Plan, develop, and evaluate clinical processes associated with the department's operations
Partner with Capacity Command Center operational leaders and fellow Executive Regional Medical Director(s) to address EMTALA concerns
Take part in local regional satellite budgeting, clinical protocol alignment with the system, and local regional provider escalations as appropriate
Partners closely in dyad with Satellite Operations Director to ensure optimal patient, staff, and clinician experience while ensuring exceptional quality of care.
Participates in cross-collaboration with the operational and medical leadership from affiliated command center regional satellite(s)
Actively involved in outreach activities with affiliated and non-affiliated facilities utilizing local regional satellite services
Present and participatory in local capacity meetings
Leading Change - Identifies and enlists the support of key local physicians and groups to promote collaboration.
Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance
Participates in system transfer case review, regional satellite case review and local quality meetings to optimize departmental success and address process change recommendations and escalation needs
Provides education regarding EMTALA and transfer center protocols to stakeholders and shares relevant data
Leading People - Supports local regional satellite staff toward meeting the organization's vision, mission, and goals.
Treats sensitive or confidential information appropriately
Results Driven - Exceeds departmental and organizational goals and customer expectations.
Involved in local quality improvement activities and the development of clinical pathways and protocols integral to effective patient transfer and capacity management operations
Supportive of decisions that produce high-quality results by applying clinical influence, addressing challenges, and escalating risks affecting safe and efficient patient throughput
Board certified/eligible physician in their practice specialty
NC Medical License
Exceptional relationship building and networking skills
Skilled in creating effective partnerships with the medical staff, external providers, and others to improve safe patient flow
Approachable, flexible, and adaptable to change
Visible leader who approaches leadership through regular, direct communication with command center staff, senior leaders, and affiliate/non-affiliate leaders, both provider and non-provider stakeholders
Possesses strong knowledge of the healthcare field including current and future capacity management and patient flow trends, its associated technology, and information affecting the field and organization
Legal Employer: NCHEALTH
Organization Unit: Capacity Command Center
Work Type: Part Time
Exempt From Overtime: Yes