Retail Service Technician

2 weeks ago
Houston TX, Harris County, TX; Texas, United States Bridgestone Americas Full-time
Job Title: Retail Sales And Service Technician (SST) The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. All employees receive pay that meets or exceeds the applicable minimum wage requirements. Customer service, sales, customer issue resolution
- 75%. Basic vehicle service tasks, oil, tires, fluids
- 25%. Store operations, opening/closing, inventory, displays
- as needed basis. May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks. High School Diploma or equivalent. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate. ~ Previous consumer retail sales experience. ~ Previous automotive experience a plus. ~ Our Crew Knows Benefits ~ Medical, Dental and Vision Starting day 1 for all our teammates ~ Paid vacation and holidays ~ On-the-job training and company-funded ASE certifications ~ Flexible work schedule ~On demand pay (daily pay) program available No matter where you're at in your career, we've got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back where we can. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that,

we offer
you more than just a competitive compensation; The opportunity to develop and grow, through training and regular mentorship. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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