Lead Software Engineer
3 weeks ago
io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. io is the go-to platform for better and faster care delivery operations.
Lead Software Engineer - SRE
strong software engineering foundation
and a strategic mindset to drive the reliability, scalability, and performance of our platform. This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. lead the design and build them , developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
Youll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices. As a technical leader, youll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.
Lead the design and implementation of scalable, fault-tolerant, and self-healing infrastructure and services across AWS and Kubernetes.
Collaborate with Product, Engineering, and Infrastructure teams to align SRE initiatives with business priorities and platform needs.
Define and drive adoption of SLIs, SLOs, and SLAs to ensure consistent performance and high reliability across the platform.
Oversee major incident response and on-call practices, including incident reviews and long-term remediation planning.
Mentor and support the growth of SRE and platform engineers, fostering a culture of engineering rigor and operational excellence.
Contribute to the long-term reliability roadmap and architecture of high-throughput, real-time systems in healthcare operations.
Drive process improvements in CI/CD, service ownership, chaos engineering, disaster recovery, and secure deployment.
5+ years of experience in Site Reliability Engineering, Cloud Infrastructure, or Platform Engineering.
5+ years of software engineering experience building production-grade systems (Java, Python, Go, or similar).
Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare environments.
Deep expertise in cloud platforms (especially
AWS ),
Hands-on experience with monitoring, logging, and observability tools (Prometheus, OpenTelemetry, Datadog, etc.).
Strong understanding of networking, access control, and security within regulated environments (HIPAA, SOC 2).
A leadership mindsetable to drive cross-functional alignment, lead initiatives, and mentor a high-performance SRE team.
hospitals and care facilities always stay online
uptime healthcare platform
Scale AI-Powered Infrastructure
real-time automation and self-healing cloud systems
Help
cutting-edge automation, observability, and incident response strategies .
top engineers, AI experts, and healthcare innovators
help scale the platform that care operations run on.
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