Claims Litigation Manager- Auto

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. The OpportunityAs a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. This hybrid role requires an individual to be in the office 3 days per week. Relocation assistance is not available for this position.What you'll do:Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.Applies intermediate knowledge of claims litigation processes.Proactively manages litigation and acts as liaison with members, internal and external counsel.Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.Reviews, audits, and approves legal fees and expenses.Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.Recognizes and solves routine and intermediate issues arising out of legal case management.Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; Interacts with membership, attorneys and management to advise on moderately complex litigation.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.Bachelor's degree; 4 years work experience handling liability and first party claims or progressive experience in litigation.2 years customer contact experience.Claims adjusters license in assigned state or ability to obtain license within 3 months.Demonstrated negotiation and customer service skills.Knowledge of P&C policies state laws.Knowledge of regulatory compliance related to claims and claims litigation.Experience handling large losses auto, property or commercial.Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.Familiarity with injury claims litigation processesExperience working injury claims in Missouri, New York, New Jersey, Pennsylvania, Michigan and/or ConnecticutContinuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.