IT Lead

About Constellation Constellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight, research, and talent through better cooperation. Unlike a conference or summit, Constellation operates continuously, in the form of a physical workspace as well as conferencestyle talks, workshops, and training bootcamps. Continuous operation allows for relationships and conversations to develop over time, meaningfully fostering trust, collaboration, and shared insight. It also makes Constellation a natural fieldbuilding hub by rapidly inspiring, orienting, and connecting people who are newer to the field. Based in Berkeley, CA, our shared workspace hosts over 100 people per week across dozens of AI safety organizations in nonprofits, academia, industry, and government. Hundreds of other researchers spend time at Constellation for shorter visits each year. We believe this is the strongest and highestoutput network of AI safety researchers in the world; dozens of participants in past Constellation programs have gone on to safetyfocused roles at companies such as METR, Redwood Research, Anthropic, Google DeepMind, OpenAI, and the US and UK Safety Institutes. Our core team currently includes 17 members and is expected to grow to 2530 by the end of the year. In addition, we work closely with an extended team of 510 collaborators. For more information, see our research focus areas and selected publications from Constellation fellows. About the role Were seeking a proactive and versatile IT Lead to improve our IT infrastructure, supporting staff and users in a fastpaced research environment. You will manage our enterprise network, office technology, and cloud services. Youll also troubleshoot complex issues and teach other team members to solve common IT needs. Our multifloor workspace in downtown Berkeley operates more like a highgrowth startup than a nonprofit, hosting numerous research organizations, members, and visitors. As the backbone of our IT operations and InfoSec, youll balance daytoday troubleshooting with strategic projects and security governance. You will collaborate closely with the Operations team on facilities, AV, physical security, and event logistics. Youll also have the opportunity to engage with leading AI safety experts. This is a fulltime, onsite role in Berkeley, CA, with core hours from 9AM to 5PM and occasional offhours for upgrades or urgent issues. Key responsibilities Network & Infrastructure Management Maintain and optimize our enterprise WiFi network (Ubiquiti preferred) Administer staff IT systems, accounts, and cloud services Manage and secure office devices (staff laptops, guest kiosks, room reservation tablets, etc.) IT Strategy, Projects & Vendor Management Develop and execute a roadmap for IT improvements and updates Plan and implement IT infrastructure projects (e.g., upgrading guest signin kiosks) Select and manage IT vendors and service providers Information Security & Compliance Lead IT security program including risk assessment, vulnerability management, and incident response Conduct security audits, penetration testing coordination, and threat monitoring Implement and enforce policies on endpoint protection, data security, access control, and device management Maintain IT documentation (network diagrams, system configurations, SOPs, and security policies) Ensure compliance with relevant regulatory or contractual security requirements EndUser Support & Training Provide technical support escalation for researchers, visitors, and staff Train other team members to solve common user IT needs Lead IT onboarding, training, and offboarding for staff, including security awareness training Collaboration & Communication Work crossfunctionally with Operations on facilities, AV, physical security, and event logistics Communicate technical information clearly to nontechnical stakeholders Skills & Experience Experience managing and troubleshooting enterprise WiFi networks (Ubiquiti strongly preferred) Expertise in enterprise Google Workspace administration Strong background in IT security best practices: endpoint protection, device management, vulnerability assessment, incident response, and ITSM principles Experience conducting security audits, implementing security policies, and managing compliance Proven ability to balance urgent requests with longterm strategic initiatives Excellent problemsolving and projectmanagement skills Clear, concise communication skills, both written and verbal Handson technical support experience with highly technical users Strong customeroriented mindset focused on improving user experience Vendor and partner management experience You might be a good fit if you : Care deeply about AI safety and researcher productivity Enjoy helping users oneonone Thrive in fastpaced, highstakes environments Can juggle and prioritize multiple competing requests effectively Take proactive ownership of your work, including gray areas Compensation & Benefits Compensation will depend on experience and will likely be $133,000 - $173,000. Our benefits include: Generous vacation policy 401(k) with employer match Employerpaid commuter benefits PPO health, dental, and vision insurance Catered lunches and dinners, plus unlimited snacks & drinks Regular interaction with AI safety researchers and thought leaders A friendly, missiondriven team Logistics We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age or disability. This is a fulltime, onsite position at our Berkeley office, just steps from the nearest BART (metro) and bus stop. Onsite parking is also available. If youre excited about helping humanity safely navigate the development of transformative AI, we encourage you to applyeven if youre unsure whether you meet every qualification. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr