Principal, Technical Architect

Principal, Technical Architect Join to apply for the Principal, Technical Architect role at Salesforce. Applications will be accepted until 12/01/2025. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to levelup your career at the company leading workforce transformation in the agentic era? Youre in the right place Agentforce is the future of AI, and you are the future of Salesforce. Role Overview The Salesforce Cloud Technical Architect is a presales customerfacing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers business strategies on digital transformation and cloud adoption. The Salesforce Cloud Technical Architect is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, artificial intelligence, distributed platforms, mobile, and analytics. With a solid blend of technical and sales skills, the Salesforce Cloud Technical Architect uses a consultative approach to understand business and technical requirements. The Salesforce Cloud Technical Architect determines which Salesforce and thirdparty technologies to leverage in customerdriven architectures, based upon product knowledge, industry experience, industry standard integration frameworks and Salesforce Architecture methodologies. With a broad IT background including solution architecture, technical architecture, software/systems engineering, cloud computing, and governance, the Salesforce Cloud Technical Architect leads key discussions and considerations around change programs from both a business and technical perspective. The Salesforce Cloud Technical Architect helps the TMT CMRCL sales teams develop specific, repeatable propositions and gotomarket strategies. The Salesforce Cloud Technical Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences. Baseline Requirements Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience. Deep knowledge of enterprise software applications and their delivery Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.) Database and data management fundamentals Web and mobile application development and architecture Application lifecycle management Integration principles and tools Enterprise data management tools and methods Process orchestration Principles of network, application, and information security Strong oral, written, presentation, and interpersonal communication and relationship skills. Strategic problem solver, thought leadership and comfort communicating with executive audiences. Excellent time management skills and the ability to support multiple, concurrent projects. Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge. Willing and able to travel domestically. Bachelors degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus. Preferred Requirements Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds. Experience in roles that required working handson to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar). Understanding of risk mitigation, compliance and security in the context of enterprise software Experience with design thinking, personabased discovery or other innovation techniques. Proven experience in a specific field, vertical or market segment is helpful. Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges Core Skills & Experience This role requires the ability to understand complex business and IT requirements, translating them into compelling solutions that can be presented to executive, technical, and business audiences. A successful candidate will have a deep knowledge of enterprise software applications and their delivery. Coding & Scripting: Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, Python, Ruby, etc.) is essential. Data & System Fundamentals: Solid understanding of database and data management principles, web and mobile application development, and system architecture. Application & Integration: Expertise in application lifecycle management, process orchestration, and enterprise integration principles and tools. Security: A strong grasp of network, application, and information security principles is crucial. Agentic AI & Generative AI Desired Skills The ideal candidate will have handson experience with the following skills, which are critical for designing modern, AIpowered solutions. Agentic AI & Agentforce: Direct experience with developing, deploying, and managing agentic AI frameworks. This includes proficiency with Agentforce (the Salesforce agent framework) and an understanding of how to build autonomous agents that can perform tasks, make decisions, and interact with various systems. Prompt Engineering & Large Language Models (LLMs): Proven ability to design, refine, and optimize prompts to control the behavior of generative AI models. This involves understanding different prompting techniques, such as chainofthought, fewshot, and retrievalaugmented generation (RAG), to ensure reliable and accurate outputs. Generative AI Architecture: Experience in architecting and integrating generative AI solutions into enterprise systems. This includes knowledge of API gateways, model management platforms, and data pipelines necessary for serving LLMs at scale. Data360: Deep understanding of Salesforce Data360 for unifying, harmonizing, and activating customer data. This includes using Data Cloud to prepare and enrich data for use in generative AI and agentbased applications. Flow & Orchestration: Advanced proficiency with Salesforce Flow for orchestrating complex business processes, especially those involving AI agents and automated workflows. This includes building flows that can trigger agent actions, handle responses, and manage data interactions across systems. Professional & Strategic Competencies Communication & Leadership: Strong oral, written, presentation, and interpersonal skills are a must. The role demands a strategic problemsolver, a thought leader, and someone comfortable communicating with executive audiences. Project Management: Excellent time management skills and the ability to support multiple, concurrent projects. Continuous Learning: A lifelong learner who is inquisitive, practical, and passionate about technology and sharing knowledge. Travel: Willing and able to travel domestically. Education: Bachelors degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of nondiscrimination with all employees and applicants for employment. ... (full legal EEO statement continues) ... Compensation & Benefits For Colorado-based roles, the base salary hiring range for this position is $168,420 to $225,260. For California-based roles, the base salary hiring range is $185,220 to $247,730. For Illinois-based roles, the base salary hiring range is $185,220 to $247,730. #J-18808-Ljbffr