Full-Time Writer

Bpo Rfp Writer MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a BPO RFP Writer to join our team. In this role you will be responsible for creating persuasive commercial proposals for a variety of clients in a timely and efficient manner. The ideal candidate enjoys working in a fast-paced, dynamic environment and has strong organizational and project management skills.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
The RFP Writer will play a key role in supporting the organization. This position involves proactively cultivating new clients and areas of company growth, negotiating contracts with new and existing clients, and overseeing CRM databases.
Identifying and cultivating new business opportunities through phone prospecting, marketing and industry relationships
Drafting pitches and overseeing the proposal/RFP process
Write new content and use templated/recycled responses.
Work well with others, pay close attention to detail, and also be comfortable presenting and speaking with senior executives.
Designing and maintaining effective communication materials including presentation content and client communication
Overseeing CRM databases and sales cycle tracking tools to ensure that they are current
The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives. The ability to travel frequently as well having a high level of comfortability presenting to large audiences of executive level management is a must. Bachelor's degree or equivalent combination of training and experience
~5+ years leadership experience successfully building relationships with internal and external clients
~ Proven executive-level leadership skills in complex deal strategy, development, financial structuring and negotiations
~ Can professionally draft and deliver proposals, both internally and externally.
~ Solid outsourced Contact Center and BPO management experience with inbound, outbound, chat and email
~ Experience building successful working relationships with C-level executives
~ Ability to work virtually and travel frequently to pursue and qualify leads
~ Superior business skills including financial acumen, corporate planning, business operations and account management
~ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Paid Training: Casual Dress Code: Be comfortable while you work.
While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. Diversity And Equality
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.