Senior Product Manager, Customer Engagement Strategy

Senior Product Manager, Customer Engagement Strategy
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high‑performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you advance your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Seeking a strategic, collaborative, and results‑driven Senior Product Manager to lead the US customer engagement downstream initiatives for our Electrophysiology (EP) Solutions franchise. This role will work closely with the US downstream marketing team to facilitate physician customer programs, webinars and strategic commercial initiatives. The ideal candidate thrives in a fast‑paced environment, embraces ambiguity and can flex across both strategic and tactical priorities. You will champion our customer engagement strategy focusing on FARAPULSE and our broader EP portfolio, partner directly with physicians and communicate professionally and effectively.
Hybrid position based out of our Arden Hills, MN office.
Develop and execute webinars focused on relevant hot topics in the EP industry in partnership with cross‑functional marketing and medical education teams.
Stay informed about market trends, consumer insights and competitive landscapes to inform customer engagement strategies.
Partner with regional and global marketing teams to share best practices and adapt customer engagement initiatives for local markets, maintaining strong alignment across geographies.
Collaborate with upstream marketing and R&D on key KOL initiatives across the franchise.
Work with content strategy to ensure alignment on campaigns, conferences, sales tools and customer engagements, ensuring consistency across promotional, educational and KOL channels.
Build strong relationships with physicians to inform the evolution of our downstream customer engagement strategy.
Coordinate downstream support at key conferences, innovation center visits and other customer engagement requests.
Bachelor’s degree in marketing, communications or healthcare.
5+ years of experience in product management, marketing or customer engagement roles.
Experience determining customer needs within medical device markets.
Familiarity with healthcare, medical devices or life sciences industries preferred.
Ability to travel up 30% of the time.
Advanced degree such as Master’s or MBA.
Demonstrated success supporting and/or managing complex projects.
Ability to develop clinical expertise in medical devices.
Work Mode: Hybrid – requires presence in our local office in Arden Hills, MN at least three days per week.
Relocation Assistance: Boston Scientific will not offer sponsorship for this position at this time.
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see – will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.
Boston Scientific Corporation is an equal opportunity employer. To fulfill the equal employment policy, Boston Scientific will continue to ensure that recruitment, hiring, assignment, promotion, compensation and all other employment decisions are made without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US‑based positions may require acceptable proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role requires proof of vaccination.
Medical Device, Senior Product Manager, Marketing Manager, Electrophysiology, Healthcare, Operations, Marketing.