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General Manager
10 hours ago
Summary of Responsibilities Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Demonstrates complete ownership of the business including total responsibility for the four walls and P&L ownership. Models authentic, warm guest experience and is responsible for instilling great service in team. Ensures the café is optimally staffed with individuals that embody Tatte’s values. Demonstrates keen people performance‑management skills with the ability to identify talent and develop managers and hourly team members. Displays skill in leading and navigating hard conversations. Continuously upholds Tatte brand and visual standards. Leads team members through effective and efficient operational execution. Ensures Food Safety in the café. Leads all café‑level change‑management activities to ensure effective and accurate communication of new product, service and operational information that is able to be acted upon by the team. Ensures food, labor and controllable costs stay consistently within guardrails set by the company. Other duties as assigned. Working Conditions / Essential Functions Ability to work a flexible schedule based on business needs (including days, evenings, weekends, holidays, and as emergencies arise). Able to work ten hour‑plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read. Able to grasp, reach overhead, push, lift and carry up to 50 pounds. Position Requirements Minimum 2 years’ experience working as a General Manager, preferably in a high‑volume, full service and/or polished fast casual restaurant. Ability to work well under pressure in a fast paced, ever changing work environment. Excellent verbal and written communication skills. Highly organized with strong attention to detail. High integrity and professionalism. High School education or equivalent. Preferred Skills Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management. Proficient in Microsoft Office including Word, Excel, Outlook. Previous experience working with UltiPro, Toast‑POS System, CrunchTime/TeamworX. ServSafe, Allergen and Choke Saver Certifications. Our Benefits and Perks Competitive pay (typically GM pay ranges from $75k-$105k, depending on experience). Quarterly bonus program. Parking benefit when in position. Paid vacation and sick time. 401(k) (with a vesting match). Free EAP employee assistance programs. Flexible schedule with no late nights. Health, dental and visual insurance. Free meals and drinks. Exciting potential for growth. Join us on our journey to create something special We hire managers for the greater Boston market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes. Tatte is an E-Verify employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. xrczosw For further information, please review the Know Your Rights notice from the Department of Labor.
