Support Supervisor
4 days ago
Must Haves:
~3+ years' experience working as a Support Supervisor within a GxP environment
~ Project Management experience
~ Experience with Blue Mountain Regulatory Asset Manager
~ Experience with ServiceNow
Day to Day:
~ Insight Global's client in Albany NY, is seeking a Support Supervisor to help manage the systems coordinators and system admins on the team. This individual will be responsible for managing validation support, technical writing, data integrity, compliance, audit trail reviews and coordination of the company's systems. The team is currently supporting 70 applications across 300 systems. This person should come from a business analyst background and have experience managing teams in fast paced environments to be able to successfully provide project support.
Support Supervisor
(IT role similar to current Lisa Smith, PKI in Automation)
Responsible for the overall management of PerkinElmer team, including:
Management / delegation of Preventative Maintenance work and team completion by target completion date
Coordinate User Support
Provide Project Support
Training
Coordinate Project Support (e.g., manage target dates, assign resources)
Provide GMP/Compliance Support Services
Coordinate GMP/Compliance Support Services
Maintain System Access Tracker
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