Outbound Call Coordinator
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Compensation:
$ 20
- 25 /hour, depending on experience
Location:
Houston, Texas
Inceed has partnered with a great company to help find a skilled Outbound Call Coordinator to join their team
This is a great opportunity for someone who thrives in a fast-paced, metrics-driven environment and enjoys staying organized while keeping communication flowing. In this role, you’ll support outbound outreach efforts, track activity in spreadsheets and systems, and help keep operations running smoothly from day to day.
Key Responsibilities
& Duties:
Make high-volume outbound calls from assigned call lists
Schedule appointments and follow up on inquiries
Record call outcomes and update customer details
Maintain accurate data in internal systems
Track call metrics and organize reports in Excel
Collaborate with team members to meet call goals
Identify trends and share insights with leadership
Support general administrative tasks as needed
Required Qualifications &
Experience:
Experience in outbound calling, call center, or customer service
Strong Microsoft Excel skills, including sorting and filtering
Excellent verbal communication and active listening skills
High attention to detail in data entry and documentation
Ability to multitask and manage time effectively
Comfort using CRM systems or call-tracking tools
Self-motivated and able to work independently
Nice to Have Skills &
Experience:
Experience with appointment setting or lead generation
Familiarity with VLOOKUP and data validation
Exposure to workflow or call automation tools
3 different medical health insurance plans, dental, and vision insurance
Voluntary, Short-term and Long-term disability insurance
Weekly direct deposit or pay card deposit
Other Information:
Onsite schedule, Monday through Friday
Consistent phone use and computer-based work
If you are interested in learning more about the Outbound Call Coordinator opportunity. Our client unable to provide sponsorship at this time.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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