Front Desk Staff Assistant
4 weeks ago
Quirk Hotel is seeking an energetic, experienced, and hands on Guest Service Representative to join our team Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. When you join Quirk Hotel you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. After all, we believe our greatest and most valuable asset is our people Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one
Multiple Health Insurance and Life Insurance options
Holiday Pay
Employee Assistance Program
Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Greets guests as they arrive, focus on personal recognition
~ Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
~ Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
~ Keep front desk area clean and organized.
~ Utilize proper procedures when handling guest PPI data.
~ Always retrieve necessary identification documents and form of payment upon arrival.
~ Minimum of one (1) year in Front Desk Operations
~ In-depth knowledge of hotel Front Desk operations
~ Basic computer skills
~ Ability to communicate effectively verbally and in writing
~ The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.
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