Operations Project Specialist
2 weeks ago
Marsh McLennan Agency Operations Project Specialist
Award-winning, inclusive, top workplace culture doesn't happen overnight. Learn more about what makes us different and how you can make your mark as an Operations Project Specialist at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
As our Project Specialist on the Operations team, you will play a critical role in ensuring operational excellence as well as being a liaison for corporate support teams. You will achieve this by providing ongoing systems support for CSR24, Indio, the current agency management system, and any other regional tools used by account managers. You will manage and update electronic documentation processes by monitoring carrier communications and key inboxes, administering regional IVANS accounts, and coordinating with internal and external teams to ensure accurate and timely document delivery. Support process improvements, acquisitions, and workflow updates to maintain operational efficiency and alignment with business objectives. You will assist the Operations team members in identifying and addressing data cleanup requirements involving system conversions. Occasional travel required.
High school diploma required
Advanced knowledge in Microsoft office: (Word, PowerPoint, Excel), Adobe and Acrobat required.
Experience in data management and systems integration
Associates or Bachelor's degree preferred
Previous experience in an operations or analyst role preferred.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Stock purchase opportunities
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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