Mortgage Loan Officer, Consumer Direct

2 weeks ago

Chandler AZ, United States Carrington Mortgage Services, LLC Full time

Come join our amazing team and work in our Chandler, AZ Office Our Retail Loan Officer functions as a Consumer Direct inside sales mortgage originator and advises customers of all their mortgage options. Responsible for guiding our customers through the mortgage process whether purchasing a new home or refinancing their current home. Perform all duties in accordance with the companys policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $125,000 - $300,000+ annually.

Prospect, connect, and build rapport with customers by making outbound calls to company-sourced leads and taking inbound calls from customer inquiries, Customer Service agent transfers, and third party transfers.
Guide customers to the best mortgage products available by listening to the customer needs, answering questions, and collecting all documents necessary to close a mortgage loan.
Follow up with customers to ensure we are providing a high level of best-in-class service.
Adhere to all phone, email and SMS disclosure requirements when interacting with customers.
Maintain resilience, determination, and adaptability to the changes in the mortgage industry and our customers needs.
Maintain adherence to all applicable laws and regulations regarding mortgage lending.
Industry specific software knowledge preferred, i.e. Lead management systems (Leads 360), DU, LP, Appraisal Management Software.
Proficient at or capable of learning all mortgage origination software and technologies.
Passionate about serving current Carrington Mortgage customers.
Carrington Mortgage Services-Retail Lending is part of The Carrington Companies. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less than perfect credit and low down payment. We hope youll consider joining our growing team of uniquely talented professionals as we transform residential real estate. Full array of mortgage programs.
Aggressive Marketing support including brochures, social media, and CRM.
Competitive compensation plan, including a base plus commission.

Comprehensive healthcare plans for you and your family. Customized training programs to help you advance your career.
Employee referral bonuses so youll get the opportunity to work with friends (and get some extra cash in your pocket).
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Carrington does not do interviews or make offers via text or chat.

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