Spécialiste, support technique/Technical Support Specialist

1 week ago


Boston MA, United States Addison Group Full time

Technical Support
Benefits: This position is eligible for medical, dental, vision, and 401(k).

Bay Area Headquartered Tech company is searching for a Sr. Technical Support Engineer to join their Boston office and provide day-to-day support of installation, configuration, and ongoing usability of laptop and desktop computers, and conference room equipment. This person will have a strong emphasis on Executive Support and handling A/V & Conference Room equipment. The client uses both MacOS and Windows 10, and candidates will need advanced experience supporting both. Candidates must have strong customer service skills.

REALLY GOOD Executive Support experience
· Advanced A/V engineer experience (Zoom and cisco conference room equipment specifically)
· must be confident with both MacOS and Windows 10
· Office 365
· InTune / Azure AD and JAMF

Networking

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.



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