Enterprise Microsoft Teams Telephony Architect

Enterprise Microsoft Teams Telephony Architect
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Military Veterans Encouraged to Apply
Military veterans are strongly encouraged to apply.
We are seeking a technically experienced and solutions-driven Senior Microsoft Teams Voice Architect to lead deployment, configuration, and lifecycle management of Microsoft Teams Voice solutions in a secure, enterprise environment spanning over 800 sites. This role involves handson technical work, solution development, and ongoing optimization of Microsoft Teams Phone System, Direct Routing, Operator Connect, and Session Border Controllers (SBCs). The ideal candidate is comfortable managing complex telephony environments, supporting integration with enterprise workflows, and ensuring compliance with federal cybersecurity standards.
Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph.
five days per week, and requires up to 25% travel.
Bachelors Degree in Information Systems, Computer Science, Business Systems, or related IT Management or equivalent combination of education, training, and work experience.
Minimum 8 years of experience in enterprise telephony or unified communications, with direct experience supporting Microsoft Teams Phone System.
Proficient in PowerShell scripting, Microsoft Teams Admin Center, and Microsoft 365 Admin Center.
Handson expertise with Microsoft Teams Voice technologies: Experience migrating from legacy PBX to Microsoft Teams Voice.
Familiarity with government cybersecurity compliance frameworks (e.g., Microsoft 365 Certified: Lead implementation and support of Microsoft Teams Voice services across 800+ locations, including dial plan design, SBC configuration, and integration with Operator Connect and Direct Routing.
Conduct infrastructure health checks and apply software, firmware, and security updates to telephony systems and components.
Manage development/test lab environments to validate VoIP devices and Analog Telephone Adapters (ATAs).
Integrate Teams telephony with enterprise systems, service desks, and ITSM workflows to support business continuity.
Apply and maintain STIGs, manage vulnerability scanning and remediation, and ensure PKI and certificate validity.
Use monitoring tools and dashboards to track uptime, performance, and usage trends; Serve as the escalation point for complex telephony issues, working collaboratively across IT, security, and operations teams.
Our benefits include comprehensive health, dental, vision, pet, and legal insurance, 401(k) retirement matching, paid leave, paid holidays, health and wellness programs, employerpaid life and disability insurance, professional development, education benefits, and more to help our team thrive on and off the job.
Veterans First Commitment
As a ServiceDisabled VeteranOwned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.
Commitment To Diversity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process. As a federal government contractor, NDi complies with all applicable affirmative action requirements.