Concierge at Luxury Senior Assisted Living

4 days ago

Los Angeles CA, Los Angeles County, CA; California, United States Integral Senior Living | Solstice Senior Living Full-time
Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational "Culture Keepers", we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported. As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022–2026. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. Flexible scheduling options with full-time and part-time hours ~ Paid time off and Holidays (full-time) ~ Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) ~Paid training ~ Employee Assistance Program Our community is looking for a Concierge to join our team. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Carries out telephone answering and reception duties as required. Greets residents and visitors. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training;