Underwriting Assistant/Customer Service

3 weeks ago

Tampa FL, United States Lighthouse Risk Full time

Lighthouse Risk is currently seeking an Underwriting Assistant to join our team in Tampa, FL.
Position Overview:

The Underwriting Assistant will play a critical support role within the underwriting team, handling submissions, data entry, and document processing while gaining exposure to the MGA underwriting process. This role is ideal for someone detail-oriented and motivated to build a career in commercial insurance.

Submission Management
Review incoming submissions for completeness and accuracy.
Enter data into underwriting and rating systems.
Track submission status and coordinate with brokers and underwriters.

Underwriting Support
Prepare account files, rating worksheets, and documentation for underwriter review.
Assist with gathering supplemental information (loss runs, inspection reports, etc.).
Generate quotes, binders, and policy documents under direction of underwriters.

Broker & Partner Communication
Respond to broker inquiries regarding required information, status updates, and documentation.
Support timely delivery of quotes, binders, and policies.

Operational Efficiency
Maintain organized records of submissions and policies.
Assist in developing process improvements to streamline underwriting workflow.
Support compliance with underwriting guidelines, audit requirements, and service standards.

Requirements:
~ Bachelor's degree in Business, Finance, or related field preferred
~1–3 years of insurance industry experience (underwriting support, operations, or processing preferred).
~ Strong organizational skills with a high attention to detail and accuracy.
~ Proficiency in Microsoft Office and comfort with underwriting/rating platforms.
~ Excellent written and verbal communication skills.
~ Ability to manage multiple priorities in a fast-paced environment.


Learn more about Lighthouse Risk and our award-winning culture at

Must be able to successfully pass pre-employment (post-offer) drug screen and background check.

Lighthouse HR Services is committed to equal employment opportunity for all persons regardless of race, color, religion, sex, age, national origin, citizenship status (as defined under the Immigration Reform and Control Act), disability, or marital status, sexual orientation or veteran’s status. Lighthouse HR Services is also committed to providing all of its internship programs and activities on a nondiscriminatory basis.

Equal employment opportunity extends to all aspects of the employment and/or internship relationship including hiring, recruiting, interviewing, selection, transfer, promotion, training, working conditions, compensation, benefits, and other terms and conditions of employment.

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