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Head of Operations
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Location: Carson, CA Department: Operations Reports To: VP & COO Employment Type: Full-Time, Exempt Apply below after reading through all the details and supporting information regarding this job opportunity. About Us Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment. About the Role Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities — including safety, production, quality, and employee development — to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments. As the Head of Operations, you’ll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrives in a dynamic, project-based manufacturing environment. Key Responsibilities Operational Leadership Oversee the day-to-day operations of the Carson facility, ensuring all activities align with safety, quality, and production goals. Plan, direct, and execute production schedules, staffing plans, and resource allocations to meet delivery deadlines and customer requirements. Drive a culture of accountability, safety, and continuous improvement across all production teams. Partner with cross-functional departments — including Engineering, Quality, Purchasing, and Program Management — to ensure smooth coordination and timely project execution. Performance & Continuous Improvement Monitor key performance indicators (KPIs) for production efficiency, cost, quality, and schedule adherence. Identify and implement process improvements to optimize manpower, equipment utilization, and workflow. Champion 5S and Lean Manufacturing initiatives to enhance organization, safety, and productivity. Lead weekly performance reviews and take corrective actions when performance targets are not met. Team Leadership & Development Manage, coach, and develop production supervisors, leads, and employees to achieve individual and departmental goals. Foster a positive and collaborative work environment that promotes engagement, accountability, and professional growth. Partner with HR to conduct regular employee evaluations and development planning. Ensure all team members have the tools, training, and resources necessary to work safely and efficiently. Compliance & Safety Enforce all safety policies, procedures, and regulatory standards; maintain a safe working environment for all employees. Ensure all quality standards and special processes (e.g., welding, brazing, painting, crimping) are followed consistently. Maintain strict compliance with company procedures, confidentiality policies, and customer requirements. Qualifications 10+ years of supervisory or management experience in a manufacturing or production environment. Background in rail vehicle assembly, refurbishment, or component manufacturing (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred. Bachelor’s degree in business, Industrial Management, Engineering, or a related field preferred. Associate degree plus extensive experience may be considered. Proven ability to manage large-scale production operations and meet project goals within budget and timeline. Strong leadership, communication, and interpersonal skills with the ability to motivate and inspire teams. Proficiency with Microsoft Office and familiarity with ERP or manufacturing software systems . Strategic thinker with excellent analytical and problem-solving abilities. What We Offer Competitive compensation package commensurate with experience Comprehensive health, dental, and vision insurance Paid time off, holidays and retirement plan coming soon Opportunity to lead a key facility in a growing, innovative rail manufacturing company Collaborative, team-oriented environment focused on safety, quality, and continuous improvement
